Universal Banker

American Bank And Trust; Moline (IL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Bilingual pay premium

Job summary

American Bank & Trust is seeking a friendly Universal Banker to join our Retail team. You will welcome customers, provide outstanding service, and help people find the right banking solutions.

You'll process deposits and withdrawals, open new accounts, balance cash, and assist with branch operations while building lasting relationships with customers. Fluency in English and Spanish is a plus, with bilingual pay premium for eligible staff.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience required.
• Retail sales experience preferred.
• Experience in a professional financial environment preferred.
• Cash handling and transactional experience preferred.

Responsibilities

• Welcome customers and provide exceptional service.
• Process deposits, withdrawals, and other transactions accurately.
• Open new accounts and help customers find suitable banking solutions.
• Build relationships and connect customers with products and services.
• Answer questions, solve problems, and support branch operations.
• Balance cash drawer and assist with vault balancing.
• Support teammates and foster a positive branch culture.
• Follow security procedures and maintain customer confidentiality.

Skills

Customer service

Communication

Attention to detail

Cash handling

Education

High School Diploma or GED

Tools

POS system

Job description

At American Bank & Trust, we believe banking is about people first. We are looking for a friendly, dependable, and customer-focused Universal Banker to join our Retail team. If you enjoy helping customers, building relationships, and making a difference in your community, this could be the perfect opportunity.What You'll DoWelcome customers and provide exceptional serviceProcess deposits, withdrawals, and other transactions accuratelyOpen new accounts and help customers find the right banking solutionsBuild relationships and connect customers with products and services that fit their needsAnswer questions, solve problems, and support branch operationsBalance your cash drawer and assist with vault balancingSupport teammates and help create a positive branch cultureFollow security procedures and maintain customer confidentialityWhat We're Looking ForFriendly, professional, and dependableStrong communication and customer service skillsAttention to detail and accuracyComfortable handling cash and technologyEnjoys meeting goals and helping customers succeedA team player who likes working with and supporting othersBonus for Bilingual Speakers!Fluent in both English and Spanish? Universal Bankers who successfully demonstrate bilingual proficiency receive an additional $0.50 per hour. The Bank values the ability to serve customers in multiple languages and recognizes the important role bilingual employees play in creating an exceptional customer experience.Education/Experience/Licenses/CertificationsHigh School Diploma or recognized equivalent required1+ years of customer service experience requiredExperience in retail sales preferredExperience in a professional financial environment preferredCash handling and transactional experience preferredPhysical RequirementsThe physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mainly in an office setting. Hand-eye coordination is necessary to operate computers and various pieces of office equipment.Activities:Standing: Occasionally (40-69%)Sitting: Occasionally (40-69%)Bending: Rarely (0-39%)Reaching: Rarely (0-39%)Lifting: Occasionally (20 lbs.)