Universal Banker

First Bankers Trust Company, N.A.; Mendon (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid time off

Job summary

First Bankers Trust Company, N.A. is seeking a Universal Banker to serve as the single point of contact for customers, identifying needs and building relationships while performing banking transactions and referrals across retail, operations, and lending teams.

You will promote bank products, open accounts, balance cash, and support online/mobile banking services in a fast-paced branch environment with emphasis on customer service and teamwork.

Qualifications

• Associated degree preferred but not required.
• Exposure to the banking industry preferred but not required.
• Strong mathematical and financial transaction aptitude.
• Ability to thrive in a fast-paced environment and multi-task daily work.
• Strong written and verbal communication skills.

Responsibilities

• Identify customers' needs and provide bank products and services as solutions to ensure the customer is informed and confident in the offerings.
• Executes banking transactions for customers, including deposits, withdrawals, check cashing, etc., and completes retail support activities.
• Opens and maintains accounts (checking, business accounts, CDs, IRAs, HSAs) and related services transactions.
• Maintains cash levels, balances drawers, vaults, and ATMs; reports variations per policy.
• Attends branch meetings and participates in community events to support branch and market goals.

Skills

Customer service

Cash handling

Multi-tasking

Sales/referrals

Communication skills

Education

Associate degree preferred

Tools

Banking software

MS Office

Job description

First Bankers Trust Company is offering a fast-paced job opportunity for interested candidates! Apply today to secure a fulfilling career along with these additional perks:Comprehensive, value-added career opportunitiesFocus on career development, broad exposures, and learning new things dailyOpportunities to help others and make a difference in the communityOpportunities to participate in special interest groups, such as Young Professionals, or one of our Employee Resource GroupsCompetitive full benefits package including medical insurance, HSA with investment options, dental & vision insurance, life insurance, 401K with match, and profit sharingVacation and PTO time reflective of your experienceVolunteering time off of 12 hours per yearAccess to a library over 6,000 personal and professional development on-line courses, hosted by Udemy BusinessParticipation in our company-wide employee wellness incentive program, and the ability to earn a discount on your next year's premiumsThe Universal Banker serves as a single point of contact for customers, identifying customer needs, building customer relationships, and fulfilling sales, service and referral needs. This positions multifaceted responsibilities range from minimal cash handling and basic transactions to product and service sales, and referrals to other lines of business. Required skill sets for success in this position include key product knowledge, relationship building, customer service, and expert referral skills. This position will work closely with our retail, operations, and lending staff members.Promotes, represents, and welcomes current and potential customers and vendors to the bank in a professional and inviting manner.Identifies customers' needs and provides bank products and services as solutions to ensure the customer is informed, fully understands the products and services, and is confident in the bank's offerings.Executes banking transactions for customers, including deposits, withdrawals, check cashing, etc. and completes retail support activities, including but not limited to processing coin and handling safe deposit box requests.Maintains proper cash levels and keeps cash secure at all times. Accurately balances drawer, vault (including buying/selling currency) and ATM. Reports variations in accordance with bank policy.Executes customer transactions including opening new checking and business accounts, opening certificates of deposits, IRAs, and HSAs, closing accounts, and executing related products and services transactions.Establishes files and records associated with setting up and maintaining personal and business account products and services, including but not limited to online and mobile banking, cash management, payroll, ACH, fraud protection and merchant capture services.In small branches, this position may manage, balance, and maintain the vault and ensure the branch cash needs are met and maintained.Ensures efficiency of branch services operations and adhere to policies and procedures.Prepares miscellaneous reports and paperwork and conducts audits as necessary.Occasionally travels to different branches to support the retail needs of each branch as requested.Attends Branch meetings and scheduled meetings for bank wide participation.Participates in community and/or outside sales events to support the branch/market.Performs other duties as requested or assigned.Associated degree preferred but not requiredExposure to the banking industry preferred but not requiredDemonstrates aptitude for mathematical and/or financial transactionsDemonstrates ability to execute day to day work under general supervisionDemonstrates strong customer service skills (customer-oriented)Demonstrates ability to thrive in a fast-paced environment and multi-task daily job dutiesDemonstrates ability to address basic working-knowledge related/technical issues and problems, and refers more complex issues to higher-level staffDemonstrates strong written and verbal communication skillsDemonstrates strong team collaboration/teamwork skills, with ability to work in diverse teams and build/maintain positive working relationshipsDemonstrates flexibility and adaptabilityDemonstrates ability to interact efficiently with banking software, as well as utilize common office applications including Word, Excel, Outlook, and related applications; willingness to learn new technologiesDemonstrates strong problems solving skillsOur values reflect our culture: Everyone is Valued, Do The Right Thing, Friendly Family, & Fun, Dream Big/Act Small, Accountability, InnovationWhen you choose to become a part of the team at First Bankers, you are getting more than a job. What comes along with the daily work is making a difference in other people's lives, working closely with teammates who are people you enjoy, contributing to a bigger picture, balancing work and home commitments, and developing yourself and your career. If that sounds like a good deal to you, apply for a position today.Work EnvironmentThis position works in a professional office setting. While performing the duties of this Job, the employee is regularly required to stand, move from one point to another, and use hands to manipulate, handle, or feel. The employee is frequently required to reach with hands and arms, speak, and hear. The employee will occasionally sit, stoop, lift, kneel, or crouch in the course of completing their job. The employee must occasionally lift and/or move up to 25 pounds.The salary range provided in this job posting represents what the company reasonably expects to pay for the position based on the minimum qualification requirements included at the time of posting. Actual compensation may vary based on factors including, but not limited to, individual experience, education, and skill level.First Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who meet the qualifications and are most closely aligned with the requirements of the position.