Universal Banker Float

American Bank And Trust; Moline (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

American Bank And Trust in Illinois seeks a friendly Float Universal Banker to support multiple branches. You will greet customers, process deposits and withdrawals, open new accounts, and help customers find the right banking solutions.

This role emphasizes building relationships, answering questions, balancing cash drawers, and supporting branch teams while maintaining security and confidentiality. Bilingual English/Spanish is a plus, with a bonus for bilingual proficiency.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience required.
• Retail sales experience preferred.
• Cash handling and transactional experience preferred.
• Bilingual English/Spanish is a plus.

Responsibilities

• Greet customers and provide exceptional service.
• Process deposits, withdrawals, and other transactions accurately.
• Open new accounts and help customers find the right banking solutions.
• Build relationships and connect customers with products and services that fit their needs.
• Answer questions, solve problems, and support branch operations.
• Balance cash drawer and assist with vault balancing.
• Support teammates and help create a positive branch culture.
• Follow security procedures and maintain customer confidentiality.

Skills

Customer service

Communication

Cash handling

Bilingual proficiency

Education

High School Diploma or GED

Job description

At American Bank & Trust, no two days are exactly the same. We are looking for a friendly, dependable, and customer-focused Float Universal Banker to support multiple branch locations. If you enjoy helping people, building relationships, learning new things, and working with different teams, this could be the perfect opportunity.What You'll DoWelcome customers and provide exceptional serviceProcess deposits, withdrawals, and other transactions accuratelyOpen new accounts and help customers find the right banking solutionsBuild relationships and connect customers with products and services that fit their needsAnswer questions, solve problems, and support branch operationsBalance your cash drawer and assist with vault balancingSupport teammates and help create a positive branch cultureFollow security procedures and maintain customer confidentialityWhat We're Looking ForFriendly, professional, and dependableStrong communication and customer service skillsAttention to detail and accuracyComfortable handling cash and technologyEnjoys meeting goals and helping customers succeedA team player who likes working with and supporting othersBonus for Bilingual Speakers!Fluent in both English and Spanish? Universal Bankers who successfully demonstrate bilingual proficiency receive an additional $0.50 per hour. The Bank values the ability to serve customers in multiple languages and recognizes the important role bilingual employees play in creating an exceptional customer experience.Education/Experience/Licenses/CertificationsHigh School Diploma or recognized equivalent required1+ years of customer service experience requiredExperience in retail sales preferredExperience in a professional financial environment preferredCash handling and transactional experience preferredPhysical RequirementsThe physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mainly in an office setting. Hand-eye coordination is necessary to operate computers and various pieces of office equipment.Activities:Standing: Occasionally (40-69%)Sitting: Occasionally (40-69%)Bending: Rarely (0-39%)Reaching: Rarely (0-39%)Lifting: Occasionally (20 lbs.)