Universal Banker

American Bank And Trust; Davenport (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

American Bank & Trust in Davenport, IA is seeking a friendly Universal Banker to join our Retail team. You will greet customers, assist with deposits and withdrawals, open new accounts, and match solutions to needs.

We value clear communication, accuracy, and teamwork. Bilingual English/Spanish is a bonus with a $0.50 per hour language incentive. The role involves cash handling and using technology to serve customers.

Qualifications

• High School Diploma or recognized equivalent required.
• 1+ years of customer service experience required.
• Experience in retail sales preferred.
• Experience in a professional financial environment preferred.
• Cash handling and transactional experience preferred.

Responsibilities

• Welcome customers and provide exceptional service.
• Process deposits, withdrawals, and other transactions accurately.
• Open new accounts and help customers find the right banking solutions.
• Build relationships and connect customers with products and services that fit their needs.
• Balance your cash drawer and assist with vault balancing.
• Follow security procedures and maintain customer confidentiality.
• Support teammates and help create a positive branch culture.

Skills

Customer service

Communication

Attention to detail

Cash handling

Team player

Bilingual English/Spanish

Education

High School Diploma or recognized equivalent

Job description

a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}At American Bank & Trust, we believe banking is about people first. We are looking for a friendly, dependable, and customer-focused Universal Banker to join our Retail team. If you enjoy helping customers, building relationships, and making a difference in your community, this could be the perfect opportunity.What You'll DoWelcome customers and provide exceptional serviceProcess deposits, withdrawals, and other transactions accuratelyOpen new accounts and help customers find the right banking solutionsBuild relationships and connect customers with products and services that fit their needsAnswer questions, solve problems, and support branch operationsBalance your cash drawer and assist with vault balancingSupport teammates and help create a positive branch cultureFollow security procedures and maintain customer confidentialitya { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}What We're Looking ForFriendly, professional, and dependableStrong communication and customer service skillsAttention to detail and accuracyComfortable handling cash and technologyEnjoys meeting goals and helping customers succeedA team player who likes working with and supporting othersBonus for Bilingual Speakers!Fluent in both English and Spanish? Universal Bankers who successfully demonstrate bilingual proficiency receive an additional $0.50 per hour. The Bank values the ability to serve customers in multiple languages and recognizes the important role bilingual employees play in creating an exceptional customer experience.Education/Experience/Licenses/CertificationsHigh School Diploma or recognized equivalent required1+ years of customer service experience requiredExperience in retail sales preferredExperience in a professional financial environment preferredCash handling and transactional experience preferredPhysical RequirementsThe physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mainly in an office setting. Hand-eye coordination is necessary to operate computers and various pieces of office equipment.Activities:Standing: Occasionally (40-69%)Sitting: Occasionally (40-69%)Bending: Rarely (0-39%)Reaching: Rarely (0-39%)Lifting: Occasionally (20 lbs.)