UNIV - Administrative Assistant - Department of Ophthalmology

Medical University of South Carolina; Charleston (SC); On-site; USD 32,000 - 61,000; Full time

Job summary

Join a dynamic team at an esteemed healthcare institution, where you'll play a crucial role in supporting clinic providers by managing appointments and ensuring efficient operations. This position involves coordinating patient surgeries, handling documentation, and serving as a liaison between staff and physicians. You'll be part of a collaborative environment that values energetic and enthusiastic individuals. If you thrive in a fast-paced setting and enjoy making a difference in patient care, this opportunity is perfect for you. Embrace a rewarding career with a focus on excellence and teamwork at a leading medical university.

Qualifications

• High school diploma with 2 years of related experience required.
• Bachelor's degree can substitute for work experience.

Responsibilities

• Manage patient surgeries including scheduling and documentation.
• Coordinate clinic schedules and act as liaison between staff and physicians.
• Handle patient correspondence and manage physicians' calendars.

Skills

Scheduling

Documentation

Patient Education

Communication

Coordination

Education

High School Diploma

Bachelor's Degree

Tools

Excel

Hospital IQ

Job description

Job Description Summary

To support Clinic Providers through scheduling clinic and surgery appointments.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type

Classified

Cost Center

CC000988 COM Ophthalmology CC

Pay Rate Type

Hourly

Pay Grade

University-04

Pay Range

32,686.00 - 46,578.50 - 60,471.00

Scheduled Weekly Hours

40

Work Shift

Job Description

1. 35% Manage all patient surgeries including, but not limited to, scheduling, documentation, consents and patient education using all associated specialized computer systems. Prepare patient files for surgery by reviewing documentation of clinic visits, pre-op work ups and appointments, lab reports and referring physician correspondence. Provide ongoing coordination and communication to all preoperative patients. Maintain surgery tracker (excel spreadsheet) in teams with physician surgery. Ensure all elective lenses and procedures are updated on the Elective surgery tracker in TEAMS. Release unused OR time in Hospital IQ 15 days prior to surgery date.
2. 30% Manage physicians’ clinics by approving overbooks and reviewing upcoming clinic schedules. Serve as the liaison between scheduling, staff and physicians to ensure clinic efficiency. Responsible for template changes, clinic cancellations and add-ons and any associated patient notification by phone or letter. Prepares all clinic change requests and approvals to ensure processing in a timely manner. Review clinic schedules weekly ensuring referrals and pre-certifications are in place and authorized. Review schedules against the Master schedule to avoid any scheduling errors. Complete and Process CCR forms within the department guidelines for all clinic closures.
3. 15% Coordinate patient financial responsibilities with financial counseling and precertification teams. Communicate with revenue cycle teams regarding all elective service needs and billing issues. Oversee FAP and COB financial assistance requests.
4. 15% Handles all correspondence including but not limited to, patient letters, physician requests, vacation requests, clinic cancellations, travel itineraries and submission/completion of corresponding approval forms. Manages physicians’ calendars, office files, surgery schedules, certifications and licenses. Help train all new hires onboarding with the Storm Eye Administrative Assistant team.
5. 5% All other duties as assigned by the Department Administrator and Supervisor.

Additional Job Description

Minimum Requirements: A high school diploma and two years work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience. Some positions require a valid driver's license and good driving record; or correctable vision of 20/40 in both eyes, with or without conventional lenses, and physical qualifications in accordance with Federal Motor Carrier Safety Regulations, Section 391.41; or AAVMA certification. Some positions require eligibility for bonding.

Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Frequent) Ability to perform job functions while walking. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Continuous) Possess good finger dexterity. (Continuous) Ability to lift and carry 15#, unassisted. (Infrequent) Ability to lift objects from floor level to height of 36 inches, to 15#, unassisted. (Infrequent) Ability to lower objects, to 15#, from height of 36 inches, unassisted. (Infrequent) Ability to push/pull objects to 15#, unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas (Infrequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees