Unit Support Assistant (USA) - Heart and Vascular Unit

Dartmouth-Hitchcock Health; Lebanon (NH); On-site; USD 25,000 - 33,000; Full time

Job summary

Dartmouth-Hitchcock Health in Lebanon, NH is seeking a unit secretary to support the interdisciplinary team on the inpatient unit.

The role focuses on front-line communication, patient charting, supply management, and adherence to regulatory standards.

Strong computer skills and customer service are essential; a high school diploma is preferred.

Qualifications

• Proficient in computer use and customer service.
• Able to thrive in fast-paced environments with strong organization.
• Preferred proficiency with Microsoft Office.
• High school diploma or GED strongly preferred.

Responsibilities

• Front line representative of unit; interacts with families and visitors; answers calls.
• Coordinates with Unit leader to ensure regulatory and safety standards.
• Ensures unit is well supplied and equipment is working.
• Documents patient status and flow using support systems.
• Maintains up-to-date chart information compliant with HIS.
• Manages secure medication locations for storage and disposal per policy.
• Performs other duties as required.

Skills

Customer service

Computer skills

Organization

Microsoft Office

Education

High school diploma or GED

Job description

Overview

Assists the interdisciplinary team in providing a well-supplied, safe, and clean inpatient unit that meets regulatory standards.

Full-Time, 36 hours/week, day shift.

Responsibilities

• Acts as front line representative of unit. Interacts with families and visitors in the unit. Answers telephone calls and assists in the overall functioning of the unit. Communicates with other departments as needed.
• Coordinates with the Unit leader to ensure the unit meets regulatory, safety, and infection prevention standards, monitors and intervenes as necessary to maintain environment of care standards.
• Ensures the unit is well supplied and equipment is available and working.
• Utilizes support systems and resources to document patient status and flow.
• Maintains chart information that is up-to-date, organized, and in compliance with Health Information Services (HIS) requirements.
• Accesses secure medication locations limited to receiving and floor stock storage areas in order to manage the storage, handling, beyond use dating, and disposal of medications consistent with the Medication Storage and Handling Policy.
• Performs other duties as required or assigned.

Qualifications

• Must be proficient in computer skills and customer service.
• The ability to function in a fast-paced work environment with excellent organizational and prioritization skills is required.
• Preferred proficiency in Microsoft Office.
• High school diploma ( or GED) strongly preferred

Required Licensure/Certifications

• None