Unit Support Assistant (USA) - Heart and Vascular Unit

Dartmouth Health; Lebanon (NH); On-site; USD 23,000 - 36,000; Full time

Job summary

Dartmouth Health is seeking a dedicated unit support professional to assist an inpatient unit. The role emphasizes front-line interaction with families, coordinating with the unit leader to uphold safety and regulatory standards, and ensuring supplies and equipment are available and functioning.

Ideal candidates will have strong computer and customer-service skills, a high school diploma, and the ability to thrive in a fast-paced hospital environment.

Qualifications

• Proficient in computer skills and customer service.
• Ability to function in a fast-paced environment with strong organizational skills.
• Preferred proficiency in Microsoft Office.

Responsibilities

• Serve as front-line representative of the unit and interact with families and visitors.
• Coordinate with unit leader to maintain regulatory, safety, and infection prevention standards.
• Ensure the unit has supplies and equipment available and functional.
• Use systems to document patient status and workflow.
• Maintain up-to-date, organized chart information per HIS requirements.
• Access secured medication locations to manage storage, handling, and disposal per policy.
• Perform other duties as required.

Skills

Computer skills

Customer service

Microsoft Office

Education

High School Diploma

Job description

Overview

Assists the interdisciplinary team in providing a well-supplied, safe, and clean inpatient unit that meets regulatory standards.

Full-Time, 36 hours/week, day shift.

Responsibilities

1. Acts as front line representative of unit. Interacts with families and visitors in the unit. Answers telephone calls and assists in the overall functioning of the unit. Communicates with other departments as needed.
2. Coordinates with the Unit leader to ensure the unit meets regulatory, safety, and infection prevention standards, monitors and intervenes as necessary to maintain environment of care standards.
3. Ensures the unit is well supplied and equipment is available and working.
4. Utilizes support systems and resources to document patient status and flow.
5. Maintains chart information that is up-to-date, organized, and in compliance with Health Information Services (HIS) requirements.
6. Accesses secure medication locations limited to receiving and floor stock storage areas in order to manage the storage, handling, beyond use dating, and disposal of medications consistent with the Medication Storage and Handling Policy.
7. Performs other duties as required or assigned.

Qualifications

• Must be proficient in computer skills and customer service.
• The ability to function in a fast-paced work environment with excellent organizational and prioritization skills is required.
• Preferred proficiency in Microsoft Office.
• High school diploma ( or GED) strongly preferred

Required Licensure/Certifications

- None

• Area of Interest: Allied Health
• Pay Range: $17.00/Hr. - $26.35/Hr.
• FTE/Hours per pay period: 0.90 - 36 hrs/per week
• Shift: Day
• Job ID: 41007

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers

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