Unit Secretary: Patient Care Desk & Unit Operations

Lucile Salter Packard Children's Hospital at Stanford; Mountain View (CA); On-site; USD 51,000 - 57,000; Full time

Job summary

Lucile Packard Children's Hospital Stanford seeks a Unit Secretary to join the nursing unit as a clerical and receptionist support. You will organize admissions, discharges and transfers, maintain patient records, and communicate with the care team to ensure smooth workflow on the unit.

The role requires basic High School education, no prior experience, and strong organizational and communication skills. You will work on a busy hospital unit with a focus on patient confidentiality and safety.

Qualifications

• Must have a High School Diploma or GED.
• No prior experience required.
• Knowledge of hospital routines and medical terminology.

Responsibilities

• Greet patients and families and perform receptionist tasks.
• Maintain patient records and ensure proper patient identification.
• Support discharge and transfer processes per unit standards.
• Communicate with care team and document orders and admissions.
• Order and maintain desk area supplies and equipment.
• Assist with clerical duties and routine unit operations.
• Ensure confidentiality and adhere to safety and quality programs.

Skills

Communication

Customer service

Arithmetic

Confidentiality

Task prioritization

English proficiency

Computer literacy

Office procedures

Education

High School Diploma

Tools

Electronic Health Records

Job description

Lucile Packard Children's Hospital Stanford seeks a Unit Secretary to join the nursing unit as a clerical and receptionist support. You will organize admissions, discharges and transfers, maintain patient records, and communicate with the care team to ensure smooth workflow on the unit.

The role requires basic High School education, no prior experience, and strong organizational and communication skills. You will work on a busy hospital unit with a focus on patient confidentiality and safety.