Unit Secretary IP Support: Patient Care Hub

Memorial Home Services; Jacksonville (IL); On-site; USD 22,000 - 30,000; Full time

Job summary

Memorial Health System seeks a dedicated Unit Secretary to serve as the primary communication and information hub for the unit. You will answer telephones, assist with call lights, enter orders into the EMR, and support workflow with accurate data entry and filing.

Your role includes stocking supplies, coordinating with nurses and physicians, and maintaining confidentiality while delivering courteous, efficient service in a fast-paced hospital environment.

Qualifications

• Two years secretarial or comparable clerical experience required.
• Medical Office Assistant certificate or one year of business or related coursework may be substituted for clerical experience.
• Knowledge of medical terminology strongly preferred.
• Proficient with personal computers and software (Excel, Word, Outlook, PowerPoint).
• Demonstrates initiative, self-direction, and ability to work with diverse people.

Responsibilities

• Answers telephones and patient call lights promptly and professionally.
• Enters patient orders into the electronic medical record with accuracy.
• Performs secretarial tasks including ordering and stocking supplies, filing, copying, and printing reports.
• Maintains call light system assignments and coordinates with nursing staff.
• Handles confidential patient information with discretion and supports unit operations.

Skills

Interpersonal skills

Customer service

Ability to prioritize

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Job description

Memorial Health System seeks a dedicated Unit Secretary to serve as the primary communication and information hub for the unit. You will answer telephones, assist with call lights, enter orders into the EMR, and support workflow with accurate data entry and filing.

Your role includes stocking supplies, coordinating with nurses and physicians, and maintaining confidentiality while delivering courteous, efficient service in a fast-paced hospital environment.