Unit Secretary Part-Time, Weekends.

Advocate Health; Winston-Salem (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

Advocate Health in Winston-Salem, NC seeks a unit secretary to support patient scheduling, admissions, and transfers under the supervision of a Registered Nurse. The role involves handling calls, ensuring confidential communication, and completing data entry and nursing forms with accuracy and discretion.

The ideal candidate will have a high school diploma or GED, clerical experience, and basic computer skills, with preference for a unit secretary course.

Qualifications

• High School Diploma or GED required with preferred unit secretary coursework.
• Clerical experience is preferred and may be considered.
• Basic computer skills and proficiency with standard office software.
• Clear communication with patients, families and staff is essential.

Responsibilities

• Provides clerical support for patient scheduling, admissions, procedures, transfers, surgeries, discharges and deaths under RN supervision.
• Answers and screens calls and transmits messages as needed.
• Maintains confidential, accurate, timely communication of patient information.
• Completes requisitions, data entry, and nursing communication forms.
• Communicates effectively with team, patients, and families in a professional manner.

Skills

Basic computer skills

Strong oral and written communication

Adaptability to workload changes

Transcription skills development

Education

High School Diploma or GED

Unit secretary course preferred

Job description

EDUCATION/EXPERIENCE: High School Diploma or GED equivalent. Completion of a unit secretary course or equivalent preferred. Clerical experience preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A

ESSENTIAL FUNCTIONS: 1. Completes clerical duties for patient scheduling, admissions, procedures, transfers, surgeries, discharges and deaths under the direction of a Registered Nurse. 2. Handles and screens incoming calls and transmits messages as necessary. 3. Contributes to a safe, secure and therapeutic environment for patients, visitors, physicians and co- workers by following established procedures. 4. Ensures complete, confidential, accurate, and timely communication of patient information. 5. Completes requisitions, data entry, and nursing communication forms. 6. Communicates to the team, co-workers, patients and family members in an effective, positive and professional manner. 7. Takes personal responsibility and initiative for performance, professional growth and development. 8. Conducts work in an organized, quiet, efficient manner and demonstrates ability to cope with stressful situations. 9. Completes assigned unit responsibilities and assists other staff members in completion of their duties when time permits. 10.Provides age/developmental appropriate patient care in accordance with Age/Developmental Specific Care Guidelines for the specific age groups served.

SKILLS/QUALIFICATIONS: Basic computer skills Strong oral and written communication skills Performs effectively with frequent workload changes and competing demands Ability to develop transcription skills

WORK ENVIRONMENT: Interaction with multiple levels of staff and departments Contact with patients under wide variety of circumstances Possible exposure to infections and contagious diseases Subject to multiple interruptions Long periods on a computer Possible exposure to cleaning agents/chemicals Occasionally subject to irregular hours

PHYSICAL REQUIREMENTS: Amount of time spent performing the following activities: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum