Unit Clerk

Westchester Medical Center Health Network; Town of Warwick (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

Westchester Medical Center Health Network is seeking a Unit Secretary to perform clerical duties on a nursing unit and interact with patients, families and staff to support smooth operations.

The role involves maintaining patient charts, processing orders, coordinating with physicians and other departments, and handling inquiries. The successful candidate will have healthcare clerical experience and a high school diploma, with ability to work on a busy hospital unit.

Qualifications

• Clerical experience in a healthcare setting preferred.
• Knowledge of medical terminology preferred.
• High school diploma or equivalent required.

Responsibilities

• Adheres to department policies and procedures.
• Maintains supplies for patient care and unit duties.
• Initiates requisitions for supplies, equipment, and services.
• Orients patients, families, and visitors to the hospital.
• Handles inquiries and phone calls, including physicians.
• Reports information to the Nurse Manager in a timely manner.
• Coordinates unit work and interfaces with staff to ensure quality patient care.
• Ensures patient charts are in order and enters orders when required.
• Contacts physicians, labs, x-rays, and other departments as needed.
• Uses automated systems to perform tasks.
• Participates in Performance Improvement activities.
• Maintains department logs and records.
• Performs other secretarial work like data entry and typing.
• Schedules outpatient follow-up appointments as needed.

Skills

Clerical experience

Medical terminology knowledge

Education

High school diploma

Job description

The Unit Secretary is responsible for performing a variety of clerical duties relating to the updating and organizing of information on a nursing unit and interacting with patients, families and staff to ensure smooth and efficient departmental operations.

Responsibilities

• Adheres to Department specific policies and procedures.
• Maintains supply of materials necessary for patient care and for work related duties on the nursing unit.
• Initiates requisitions for supplies, equipment, maintenance and repair services.
• Ensures patients, patient’s families, and visitors are oriented to hospital.
• Responds to inquiries and handles phone calls appropriately, including responding to calls from physicians.
• Reports pertinent information or unusual circumstances to the Nurse Manager/designee in a timely manner.
• Coordinates work within the unit and effectively interacts with co-workers and other staff members to ensure quality patient care.
• Ensures patient’s charts are in proper order, and enters and completes orders into systems if required.
• Contacts physicians, labs, x-rays, and other departments as necessary.
• Effectively uses automated systems to perform work assignments.
• Performs Performance Improvement activities as directed
• Maintains department logs and records as needed
• Other secretarial work such as data entry, presentations, and typing up of documents as directed
• Schedules outpatient follow-up appointments as needed.

Qualifications / Requirements

Experience: Previous clerical experience in a healthcare setting preferred; knowledge of medical terminology preferred.

Education: High school diploma or equivalent required.

Other: The individual performing this job may reasonably anticipate coming into contact with human blood and other potentially infectious materials.

Physical Demands

• Sedentary Work (involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles)
• Light Work (involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds)
• Medium Work (involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds)
• Heavy Work (involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds)