Unit Secretary - Obstetrics

North Arkansas Regional Medical Center; Harrison (AR); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health plan options

Dental & vision coverage

FSA/HSA options

Life insurance

Disability coverage

401(k) with match

Tuition reimbursement

Employee referral bonuses

Wellness program

Job summary

North Arkansas Regional Medical Center in Harrison, AR is seeking a Unit Secretary for the OB/Women’s Center. You will provide essential clerical support, coordinate communications, and maintain patient records to ensure smooth unit operations.

The role involves working with nurses, patients, families, and other departments in a fast-paced clinical setting. The position requires a high school diploma, CNA certification, and strong English communication.

Qualifications

• High school diploma or equivalent required.
• CNA certification required.
• Ability to read, write, speak, and understand English.
• Ability to perform clerical duties including maintaining records, completing reports, preparing requisitions, and transcribing physician orders as directed.
• Ability to communicate professionally and effectively with patients, families, healthcare providers, and coworkers.
• Ability to maintain patient confidentiality and handle sensitive information appropriately.

Responsibilities

• Answer telephones and intercom calls courteously and professionally and accurately relay messages to appropriate personnel.
• Serve as a receptionist for the nursing unit by greeting, receiving, and directing patients, families, and visitors.
• Assist patients with making and receiving telephone calls.
• Monitor the patient call system and notify appropriate nursing personnel when assistance is needed.
• Schedule appointments and diagnostic tests for patients as directed.
• Assemble, maintain, and break down patient charts and records.
• Review charts for completeness and maintain required patient documentation.
• Graph patient vital signs and other information as directed, including temperature, blood pressure, pulse, respirations, weight, and diet.
• Review and transcribe physician orders as requested and notify nursing personnel of STAT or NOW orders.
• Prepare and fax appropriate orders or information to the pharmacy.
• Requisition laboratory tests, X-rays, and other diagnostic services as ordered.
• Ensure test results are available to the appropriate nurse or provider.
• Requisition and maintain appropriate levels of unit supplies and nourishment.
• Assist with late meal trays and deliver trays when necessary.
• Deliver patient specimens to the laboratory as needed.
• Sort and deliver departmental mail and other internal communications.
• Complete required daily reports and unit documentation.
• Communicate unit needs to appropriate departments, including Housekeeping and Maintenance.
• Maintain patient rights, confidentiality, and privacy at all times.
• Perform other duties as assigned by the Charge Nurse to support the continuity and efficiency of patient care.

Skills

Professional communication

Confidentiality

English proficiency

Clerical tasks

Education

High school diploma or equivalent

CNA certification

BLS certification

Tools

Electronic Health Records

Hospital information systems

Job description

Job Details

Job Location: Harrison, AR 72601

Position Type: Full Time

Job Shift: Day

Unit Secretary – OB/Women’s Center

If you’re organized, dependable, and enjoy being part of a team that supports patients and nurses, this could be the role for you. As a Unit Secretary in our OB/Women’s Center, you’ll provide essential clerical and administrative support that helps keep the nursing unit organized and patient care running smoothly. You’ll work closely with nurses, providers, patients, families, and other departments in a fast-paced healthcare environment where every detail matters.

About Us

At North Arkansas Regional Medical Center (NARMC), we are committed to providing safe, high-quality care while serving the health needs of our community. As a regional healthcare organization, we value safety, quality, integrity, teamwork, and compassionate service.

Our OB/Women’s Center is a collaborative environment focused on supporting women and families through important moments in their healthcare journey. Every member of our team plays a role in creating a positive patient experience.

Job Summary

The Unit Secretary provides clerical and administrative support for the OB/Women’s Center nursing unit. This position helps coordinate communication, patient information, supplies, diagnostic testing, documentation, and other unit needs under the direction of the Charge Nurse and Manager.

The Unit Secretary works as part of the nursing team to promote efficient unit operations and support continuity of patient care while maintaining patient confidentiality and rights.

Key Responsibilities

• Answer telephones and intercom calls courteously and professionally and accurately relay messages to appropriate personnel.
• Serve as a receptionist for the nursing unit by greeting, receiving, and directing patients, families, and visitors.
• Assist patients with making and receiving telephone calls.
• Monitor the patient call system and notify appropriate nursing personnel when assistance is needed.
• Schedule appointments and diagnostic tests for patients as directed.
• Assemble, maintain, and break down patient charts and records.
• Review charts for completeness and maintain required patient documentation.
• Graph patient vital signs and other information as directed, including temperature, blood pressure, pulse, respirations, weight, and diet.
• Review and transcribe physician orders as requested and notify nursing personnel of STAT or NOW orders.
• Prepare and fax appropriate orders or information to the pharmacy.
• Requisition laboratory tests, X-rays, and other diagnostic services as ordered.
• Ensure test results are available to the appropriate nurse or provider.
• Requisition and maintain appropriate levels of unit supplies and nourishment.
• Assist with late meal trays and deliver trays when necessary.
• Deliver patient specimens to the laboratory as needed.
• Sort and deliver departmental mail and other internal communications.
• Complete required daily reports and unit documentation.
• Communicate unit needs to appropriate departments, including Housekeeping and Maintenance.
• Maintain patient rights, confidentiality, and privacy at all times.
• Perform other duties as assigned by the Charge Nurse to support the continuity and efficiency of patient care.

Job Qualifications

Required

• High school diploma or equivalent.
• Certified Nursing Assistant (CNA) certification.
• Ability to read, write, speak, and understand English.
• Ability to perform clerical duties including maintaining records, completing reports, preparing requisitions, and transcribing physician orders as directed.
• Ability to communicate professionally and effectively with patients, families, healthcare providers, and coworkers.
• Ability to maintain patient confidentiality and handle sensitive information appropriately.

Preferred

• Previous hospital or healthcare experience.
• Knowledge of medical terminology.
• Previous experience in a nursing unit, women’s health, obstetrics, or a similar healthcare setting.
• Experience with electronic health records or hospital information systems.

BLS Certification: Required only when the employee also provides direct patient care, such as when a CNA is cross‑trained to perform Unit Secretary and CNA responsibilities.

Why Join Us

At NARMC, your work directly supports the people providing care to our patients. Unit Secretaries are an important part of the nursing team, helping keep communication, documentation, supplies, and daily operations organized so nurses and providers can focus on patient care.

You’ll have the opportunity to:

• Work alongside a collaborative healthcare team.
• Support patients and families during important healthcare experiences.
• Build valuable experience in a hospital environment.
• Develop knowledge of healthcare operations, medical terminology, and patient care workflows.
• Grow your skills through continuing education and professional development.
• Be part of a community-focused organization where teamwork and compassionate service matter.

Benefits Overview

• Multiple health plan options (PPO and HDHP) with coverage through NARMC Domestic Network and Cigna Health Plan.
• Dental and vision coverage through Delta Dental and Delta Vision of Arkansas.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) available.
• Basic life insurance ($40,000) and AD&D provided at no cost; voluntary life options available.
• Short-term and long-term disability coverage offered.
• Accident and critical illness insurance through Lincoln Financial.
• 401(k) retirement plan with up to 3.5% company match, vested over 5 years.
• Paid Leave Bank (PLB) and Extended Illness Bank (EIB) with accrual based on service years.
• Employee Assistance Program (EAP) and First Stop Health 24/7 counseling services.
• AirMed/Mercy Life Flight membership for eligible staff and families.
• On-site wellness center and discounted membership at Planet Fitness.
• Tuition reimbursement and support for continuing education.
• Employee referral bonuses and internal promotion opportunities.
• Pet insurance and identity theft protection available.
• Discounts on prescriptions, cafeteria meals, gift shop items, and local thrift store purchases.