Unit Secretary — Patient Care & Admin Support

Memorial Health; Jacksonville (IL); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Health/Dental/Vision insurance

Job summary

Memorial Health in Illinois is seeking an on-site Unit Secretary to serve as the primary communication hub of the unit. You will answer phones and patient call lights, route information, and enter orders into the electronic medical record with high accuracy.

The role also involves stocking supplies, filing, and supporting patient data reporting in line with policies. Ideal candidates have a high school diploma or GED (an associate’s or bachelor’s degree is preferred) and at least two years of

Qualifications

• High school graduate or GED required; associates or bachelor’s degree preferred.
• Two (2) years secretarial or comparable clerical experience required.
• Medical Office Assistant certificate or one year of business or related college coursework may be considered in lieu of clerical experience.

Responsibilities

• Answers telephones and patient call lights and directs information promptly and courteously.
• Enters patient orders into the EMR accurately and timely.
• Orders and stocks supplies and equipment; files, copies, and prints department reports.
• Interacts with nursing staff, physicians, patients, and visitors professionally and promptly.
• Maintains accuracy in medical records and call light and patient tracking systems.
• Supports unit operations and QA activities while adhering to safety and performance standards.

Skills

Interpersonal skills

Customer service

Excellent communication

Medical terminology

PC proficiency

AIDET / Greet & Feet

Data entry

Education

High school diploma or GED

Associates or Bachelor's preferred

Tools

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

Job description

Memorial Health in Illinois is seeking an on-site Unit Secretary to serve as the primary communication hub of the unit. You will answer phones and patient call lights, route information, and enter orders into the electronic medical record with high accuracy.

The role also involves stocking supplies, filing, and supporting patient data reporting in line with policies. Ideal candidates have a high school diploma or GED (an associate’s or bachelor’s degree is preferred) and at least two years of