UNIT SECRETARY - IP SUPPORT (40D)

Memorial Health; Decatur (IL); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Job summary

Memorial Health on-site in Decatur, IL seeks a receptionist/secretary to manage front-desk duties, take calls, and enter patient orders into the EMR with precision.

The role requires strong interpersonal skills, medical terminology familiarity, and proficiency with MS Office. A high school diploma or GED is required, with an associate or bachelor's degree preferred.

Qualifications

• High school graduate or GED required, associates or bachelor’s degree preferred.
• Two years secretarial or clerical experience required.
• Medical Office Assistant certificate or one year of related coursework may substitute for clerical experience.
• Knowledge of medical terminology is strongly preferred.
• Proficient with personal computers and software (Excel, Word, Outlook, PowerPoint).

Responsibilities

• Answers telephones and patient call lights; ensures information reaches the appropriate parties promptly.
• Enters patient orders into the EMR with high accuracy.
• Performs complex clerical tasks including ordering and stocking supplies; filing, copying, and printing patient data reports.

Skills

Interpersonal communication

Customer service

Medical terminology

Initiative

Education

High school diploma or GED

Associate or bachelor’s degree preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Job description

Position Type

On-site

Job Description Summary

3:00pm-11:30pm 4 days a week and 6:00pm-10:00pm 1 day a week. Every other weekend rotation.

Serves as the primary communication and information “hub” for the unit, answering telephones and patient call lights and ensuring that appropriate parties receive information in an expeditious manner. Enters patient orders into the electronic medical record in a timely manner with a high degree of accuracy. Performs complex secretarial and receptionist functions including ordering and stocking needed supplies and equipment, filing, copying, and printing patient data reports for the department. Patient care tasks may be performed in accordance with established policies, procedures, and guidelines. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.

Education

• High school graduate or GED required, associates or bachelor’s degree preferred.

Licensure / Certification / Registry

• Experience: Two (2) years secretarial or comparable clerical experience required.
• Medical Office Assistant certificate or one (1) year of business or other related college coursework may be considered in lieu of clerical experience.

Other Knowledge / Skills / Abilities

• Demonstrates excellent interpersonal and customer service skills.
• Knowledge of medical terminology is strongly preferred.
• Proficient with personal computers and software (including Microsoft Excel, Word, Outlook, and PowerPoint).
• Demonstrates initiative, self-direction, motivation, and a proven ability to work successfully with a variety of people and disciplines.

Pay Transparency

$16.77 - $25.99 Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.

Benefits

Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/

Accommodations

If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact [e-mail]. Requests will be handled confidentially.