UNIT SECRETARY - IP SUPPORT (40)

Memorial Health; Springfield (IL); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Health/dental/vision insurance

Job summary

Memorial Health is seeking a detail-oriented on-site Medical Office Assistant to support the unit as a central information hub. You will answer phones, handle patient call lights, and ensure timely information flow.

Accurately entering patient orders into the EMR is essential, along with basic secretarial duties such as filing and stocking supplies. The role requires strong interpersonal and customer service skills, familiarity with medical terminology, and proficiency in PC software (Excel,

Qualifications

• Highschool diploma or GED required; associates or bachelor's degree preferred.
• Two years of secretarial or comparable clerical experience required.
• Medical Office Assistant certificate or one year of related coursework may substitute for clerical experience.
• Knowledge of medical terminology preferred.

Responsibilities

• Serves as the unit's primary communication hub, answering phones and patient call lights.
• Enters patient orders into the EMR accurately and timely.
• Performs secretarial tasks: ordering supplies, filing, copying, and printing patient data reports.
• Performs patient care tasks per policies and guidelines; supports Safety, Courtesy, Quality, and Efficiency standards.

Skills

Interpersonal skills

Customer service

Initiative

Self-direction

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Medical Office Assistant certificate

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Job description

Focused on the Future of Care

We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Position Type: On-site

Job Description Summary

Shift 6:45am - 7:15pm with an every third weekend rotation

Serves as the primary communication and information “hub” for the unit, answering telephones and patient call lights and ensuring that appropriate parties receive information in an expeditious manner. Enters patient orders into the electronic medical record in a timely manner with a high degree of accuracy. Performs complex secretarial and receptionist functions including ordering and stocking needed supplies and equipment, filing, copying, and printing patient data reports for the department. Patient care tasks may be performed in accordance with established policies, procedures, and guidelines. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.

Education:

• High school graduate or GED required, associates or bachelor’s degree preferred.

Experience:

• Two (2) years secretarial or comparable clerical experience required.
• Medical Office Assistant certificate or one (1) year of business or other related college coursework may be considered in lieu of clerical experience.

Other Knowledge/Skills/Abilities:

• Demonstrates excellent interpersonal and customer service skills.
• Knowledge of medical terminology is strongly preferred.
• Proficient with personal computers and software (including Microsoft Excel, Word, Outlook, and PowerPoint).
• Demonstrates initiative, self-direction, motivation, and a proven ability to work successfully with a variety of people and disciplines.

Pay Transparency

• $16.77 - $25.99 Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.

Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/

If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact [e-mail]. Requests will be handled confidentially.