UNIT SECRETARY - IP SUPPORT (40)

Springfield Memorial Hospital; United States; On-site; USD 48,053,000 - 74,472,000; Full time

Job summary

Memorial Health is seeking a detail-oriented Administrative Assistant for an on-site role in a healthcare environment. You will manage patient communications, enter orders into the EMR, and handle typical secretarial duties while upholding safety, courtesy, quality, and efficiency standards.

Ideal candidates have 2 years of clerical experience, or a Medical Office Assistant certificate, with strong interpersonal and customer service skills and proficiency in MS Office.

Qualifications

• Two years secretarial or comparable clerical experience required.
• Medical Office Assistant certificate or one year of related coursework may substitute for experience.
• Demonstrates excellent interpersonal and customer service skills.
• Knowledge of medical terminology is strongly preferred.
• Proficient with personal computers and Microsoft Office applications.

Responsibilities

• Serves as the primary communication hub for the unit, answering calls and directing information.
• Enters patient orders into the electronic medical record accurately and promptly.
• Performs secretarial tasks including stocking supplies, filing, and printing reports.
• Adheres to safety, courtesy, quality and efficiency standards.

Skills

Interpersonal skills

Customer service

Medical terminology

Attention to detail

Time management

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Medical Office Assistant certificate

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Focused on the Future of Care

We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Position Type: On-site

Job Description Summary

Shift 6:45am - 7:15pm with an every third weekend rotation

Serves as the primary communication and information “hub” for the unit, answering telephones and patient call lights and ensuring that appropriate parties receive information in an expeditious manner. Enters patient orders into the electronic medical record in a timely manner with a high degree of accuracy. Performs complex secretarial and receptionist functions including ordering and stocking needed supplies and equipment, filing, copying, and printing patient data reports for the department. Patient care tasks may be performed in accordance with established policies, procedures, and guidelines. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.

Education:

• High school graduate or GED required, associates or bachelor’s degree preferred.

Experience:

• Two (2) years secretarial or comparable clerical experience required.
• Medical Office Assistant certificate or one (1) year of business or other related college coursework may be considered in lieu of clerical experience.

Other Knowledge/Skills/Abilities:

• Demonstrates excellent interpersonal and customer service skills.
• Knowledge of medical terminology is strongly preferred.
• Proficient with personal computers and software (including Microsoft Excel, Word, Outlook, and PowerPoint).
• Demonstrates initiative, self-direction, motivation, and a proven ability to work successfully with a variety of people and disciplines.

Pay Transparency

• $16.77 - $25.99 Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.

Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/

If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact [e-mail]. Requests will be handled confidentially.