Unit Clerk | FT | Days- MS2

Northwest Healthcare; Tucson (AZ); Presencial; USD 34.000 - 52.000; Jornada completa

Descripción de la vacante

Northwest Healthcare in Tucson, AZ is seeking a Unit Secretary to support patient-centered care by handling clerical tasks, acting as unit receptionist, and aiding the patient care team in a clean, safe environment.

The role requires strong medical terminology knowledge, data entry into EMR, scheduling, chart maintenance, HIPAA compliance, and excellent communication. Prior appointment coordination and familiarity with HIPAA preferred.

Formación

• Completion of a Unit Secretary or Medical Terminology course preferred.
• 0-2 years receptionist or secretarial training required.
• Proficiency with EMR and Microsoft Office.

Responsabilidades

• Enter orders accurately into the system and monitor shortages.
• Answer phones, manage patient records, schedule appointments, and document in EMR.
• Maintain patient charts and retrieve labs, reports promptly.
• Follow consult procedures; notify physicians; assist with labs and lists.
• Prioritize urgent needs and handle STAT requests.
• Greet patients, coordinate admissions, discharges, and transfers, and address requests.
• Perform other duties as assigned.
• Maintain regular attendance and comply with policies.

Conocimientos

Medical terminology

Microsoft Office

HIPAA compliance

Communication skills

Data entry

Educación

Unit Secretary course

Medical Terminology course

Herramientas

EMR system

Microsoft Office Suite

Descripción del empleo

Job Summary

The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment.

Job Summary

The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment.

Essential Functions

• Accurately enters orders into the computer system, ensuring minimal shortages.
• Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system.
• Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly.
• Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists.
• Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs).
• Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Completion of a Unit Secretary course or Medical Terminology course preferred
• 0-2 years of receptionist or secretarial training required

Knowledge, Skills And Abilities

• Basic knowledge of medical terminology.
• Adept at learning new technologies to perform data entry, manage calendars, and create reports.
• Proficiency in Microsoft Office Suite and other office-related software.
• Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.
• Strong attention to detail and accuracy.
• Excellent communication skills both written and verbal
• Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership

Licenses and Certifications

• BCLS - Basic Life Support obtained within 30 days of hire required