Unit Secretary — Healthcare Admin & Scheduling Leader

Ridgeview Health Center; San Diego (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

PTO

Holidays

Medical

Dental

Vision

Life Insurance

401K with employer match

Tuition Assistance

Commuter Reimbursement

Job summary

Ridgeview Health Center is seeking a dedicated Unit Secretary to provide administrative and clerical support for Health Information and Skilled Nursing departments. The role includes scheduling, paperwork preparation, CNA sign-in, and Nurse Call system coordination.

Responsibilities span nursing administration support, health information tasks, and staffing coordination to ensure patient care continuity. Strong organization, communication, and confidentiality are essential for success.

Qualifications

• Previous experience in a skilled nursing facility as a unit secretary, preferred.
• Knowledge of medical terminology
• Basic computer knowledge and typing/data entry skills
• Excellent written and oral communication skills
• Excellent customer service skills and telephone etiquette
• Must be able to concentrate with frequent interruptions
• Ability to function independently, with little direct supervision
• Must have the ability to organize, prioritize and meet deadlines, maintain accuracy and detail orientation.

Responsibilities

• Schedules resident appointments and arranges transportation.
• Prepares paperwork to send with patients going to physician office or clinic visits.
• Prepares and prints CNA assignment and sign-in sheets.
• Programs devices in the Nurse Call system to page team members as needed to provide care.
• Schedules patient showers for new admissions and room changes.
• Maintains privacy and confidentiality of all resident related health information at nursing station.
• Prepares admissions records, charts and ID bands for newly admitted residents.
• Assists with discharge paperwork for discharging residents, as requested.
• Schedules ultrasounds, x-rays and labs as requested.
• Answers phone calls and exhibits excellent customer service and tact when dealing with physicians, residents, and families.
• Monitors fax machine for lab, pharmacy, or x-ray reports; and gives reports to licensed nursing staff
• Answers patient call bells and assists patients as needed and appropriate.
• Promotes resident rights.
• Monitors timeliness of physician admission and routine monthly visits as needed.
• Follow-up on patient medical record information to include but not limited to physician reports, test results, nursing documentation, etc.
• Process chart requests as needed.
• Assists the Health Information Director with tasks and audits as scheduled.
• Completes administrative support duties for the nurses’ station, including filing, stocking supplies, maintaining station lists. Maintains an organized nurses’ station.

Skills

Medical terminology

Typing/data entry

Customer service

Communication skills

Independent work

Tools

Nurse Call system

Job description

Ridgeview Health Center is seeking a dedicated Unit Secretary to provide administrative and clerical support for Health Information and Skilled Nursing departments. The role includes scheduling, paperwork preparation, CNA sign-in, and Nurse Call system coordination.

Responsibilities span nursing administration support, health information tasks, and staffing coordination to ensure patient care continuity. Strong organization, communication, and confidentiality are essential for success.