Unit Clerk – Healthcare Admin & Admissions (First Shift)

Complete Care; Madison (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid daily pay

Competitive pay

Career advancement opportunities

Job summary

Complete Care is seeking a high-energy Unit Clerk for the full-time First Shift role. You will greet new residents, coordinate communications, and support clinical teams to ensure care quality and smooth daily operations.

Qualified candidates will have a high school diploma or equivalent and an active CNA license, with basic computer skills for data entry. Flexibility to meet facility needs is essential.

Qualifications

• High school diploma or equivalent required.
• Active CNA license required.
• Basic computer proficiency for data entry and communication systems.
• Excellent written and verbal communication with a customer-service mindset.
• Strong organizational skills with the ability to prioritize tasks independently.
• Flexible weekday schedule based on facility needs.

Responsibilities

• Resident Onboarding: Greet new residents, assist with admission paperwork, and help families acclimate to the facility.
• Resident Advocacy: Conduct follow-ups with new admissions to ensure a seamless, positive transition.
• Communication Hub: Manage incoming calls, electronic communications, and in-person inquiries from families, staff, and external healthcare partners.
• Unit Support: Collaborate with nursing and administrative staff to address resident needs promptly.
• Professional Standards: Maintain strict confidentiality, exercise sound independent judgment, and interact professionally with visitors and state agencies.

Skills

Communication

Data entry

Customer service

Organization

Flexibility

Education

High school diploma or equivalent

Active CNA license

Tools

Basic computer proficiency

Job description

Complete Care is seeking a high-energy Unit Clerk for the full-time First Shift role. You will greet new residents, coordinate communications, and support clinical teams to ensure care quality and smooth daily operations.

Qualified candidates will have a high school diploma or equivalent and an active CNA license, with basic computer skills for data entry. Flexibility to meet facility needs is essential.