Unit Secretary Days Full Time

North Knoxville Medical Center; Powell (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

The Unit Secretary at North Knoxville Medical Center contributes to high quality, patient-centered care by performing a variety of clerical tasks and acting as receptionist for the unit, supporting the patient care team in a clean, organized environment.

Essential duties include accurate data entry, scheduling, EMR documentation, and maintaining patient charts with confidentiality under HIPAA; BCLS must be obtained within 30 days of hire.

Qualifications

• Completion of a Unit Secretary course or Medical Terminology course preferred
• 0-2 years of receptionist or secretarial training required

Responsibilities

• Enter orders into the computer system accurately to minimize shortages
• Answer phones, manage patient records, schedule appointments, and document in EMR
• Maintain patient charts and retrieve labs/reports promptly
• Follow consult procedures and assist physicians with labs and patient lists
• Prioritize urgent needs and STAT orders
• Greet patients, coordinate admissions, discharges, transfers, and patient requests
• Maintain regular attendance and comply with policies

Skills

Medical terminology

Data entry

Calendars management

EMR documentation

Microsoft Office

HIPAA compliance

Attention to detail

Communication skills

Relationship building

Education

High School Diploma

Tools

EMR systems

Job description

Job Summary

The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment.

Essential Functions

• Accurately enters orders into the computer system, ensuring minimal shortages.
• Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system.
• Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly.
• Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists.
• Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs).
• Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Completion of a Unit Secretary course or Medical Terminology course preferred
• 0-2 years of receptionist or secretarial training required

Knowledge, Skills and Abilities

• Basic knowledge of medical terminology.
• Adept at learning new technologies to perform data entry, manage calendars, and create reports.
• Proficiency in Microsoft Office Suite and other office-related software.
• Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.
• Strong attention to detail and accuracy.
• Excellent communication skills both written and verbal
• Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership

Licenses and Certifications

• BCLS - Basic Life Support obtained within 30 days of hire required

Job Info

• Job Identification 163498
• Job Category Administrative Support
• Posting Date 09/03/2026, 02:14 PM
• Degree Level High School Graduate
• Job Schedule Full time
• Job Shift Day
• Locations 7565 Dannaher Dr, Powell, TN, 37849, US