Unit Secretary

Ridgeview Health Center; San Diego (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

PTO

Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K with match

Tuition Assistance

Commuter Reimbursement

Job summary

Ridgeview Health Center is seeking an Unit Secretary to provide administrative support to Health Information and Nursing departments. The role involves scheduling, paperwork preparation for admissions and physician visits, and coordinating with nursing staff to maintain organized records.

Ideal candidates have strong medical terminology knowledge, solid computer and data entry skills, and excellent communication and customer service abilities.

Qualifications

• Knowledge of medical terminology is essential.
• Basic computer skills and typing/data entry ability.
• Strong written and oral communication skills.
• Excellent customer service and telephone etiquette.
• Ability to concentrate with frequent interruptions and work independently.
• Organize, prioritize and meet deadlines with attention to detail.

Responsibilities

• Support Nursing Administration by scheduling resident appointments and arranging transportation.
• Prepare paperwork for patient visits and admissions, including CNA assignments and sign-in sheets.
• Program Nurse Call devices to page staff as needed for care.
• Schedule ultrasounds, X-rays and labs and manage discharge paperwork.
• Answer calls with tact and provide excellent service to physicians, residents and families.

Skills

Medical terminology

Basic computer skills

Typing/Data entry

Written communication

Oral communication

Customer service

Organization & time management

Education

High school diploma or equivalent

Job description

Job Title: Unit Secretary

• Wage starting at $23-23.75/ Hour
• LOTS of Opportunity in stable & beautiful work environment
• Full-Time benefits including PTO, Holidays, Medical, Dental, Vision, Life Insurance, and more.
• 401K with employer match
• Tuition Assistance
• Talent development reviews and growth opportunities
• Commuter Reimbursement

Full-Time: Sunday - Thursday, 10 AM - 6:30 PM

• Wage starting at $23-23.75/ Hour
• LOTS of Opportunity in stable & beautiful work environment
• Full-Time benefits including PTO, Holidays, Medical, Dental, Vision, Life Insurance, and more.
• 401K with employer match
• Tuition Assistance
• Talent development reviews and growth opportunities
• Commuter Reimbursement

General Summary

The Unit Secretary provides administrative and clerical support to Health Information/ Skilled Nursing department.

Principle Duties

Nursing Administration Support:

• Schedules resident appointments and arranges transportation.
• Prepare paperwork to send with patients going to physician office or clinic visits.
• Prepares and prints CNA assignment and sign-in sheets.
• Programs devices in the Nurse Call system to page team members as needed to provide care.
• Schedules patient showers for new admissions and room changes.
• Maintains privacy and confidentiality of all resident related health information at nursing station.
• Prepares admissions records, charts and ID bands for newly admitted residents.
• Assists with discharge paperwork for discharging residents, as requested.
• Schedules ultrasounds, x-rays and labs as requested.
• Answers phone calls and exhibits excellent customer service and tact when dealing with physicians, residents, and families.
• Monitors fax machine for lab, pharmacy, or x-ray reports; and gives reports to licensed nursing staff
• Answers patient call bells and assists patients as needed and appropriate.
• Promotes resident rights

Health Information Department Support

• Monitors timeliness of physician admission and routine monthly visits as needed.
• Follow-up on patient medical record information to include but not limited to physician reports, test results, nursing documentation, etc.
• Process chart requests as needed.
• Assists the Health Information Director with tasks and audits as scheduled.
• Completes administrative support duties for the nurses’ station, including filing, stocking supplies, maintaining station lists. Maintains an organized nurses’ station

Staffing And Scheduling

• Maintain a current listing of employee contact numbers for call-in; develop work schedules at least one month in advance. Utilizes Social Schedules application effectively for the department, if applicable.
• Assists the DON in the management and maintenance of a centralized nursing staffing plan by coordinating the scheduling of nursing employees, utilizing input from the DON to identify staffing needs.
• Schedules nursing staff using developed staffing guidelines and utilizes worksheet to optimize staff utilization and minimize overtime. Communicates attendance, PTO, and leave requests to DON/DSD as needed. Utilizes Social Schedules application effectively for the department, if applicable.
• Prepares and distributes a daily schedule for nurses and CNAs and posts the NHPPD form daily and trains others on days off. Maintains complete file of daily schedules and NHPPD forms for 3 years.
• Notify DON or designee of short staffing situations, contact replacement personnel and modify schedule when required during shift. Utilizes Social Schedules application effectively for the department, if applicable.
• Maintains current nursing department staff roster with name, address, phone, availability and sends to DON monthly. Maintains Social Scheduling application current with new and existing employee information, if applicable.

Qualifications

• Previous experience in a skilled nursing facility as a unit secretary, preferred.
• Knowledge of medical terminology
• Basic computer knowledge and typing/data entry skills
• Excellent written and oral communication skills
• Excellent customer service skills and telephone etiquette
• Must be able to concentrate with frequent interruptions
• Ability to function independently, with little direct supervision
• Must have the ability to organize, prioritize and meet deadlines, maintain accuracy and detail orientation.
• High school graduate, or equivalent