Unit Patient Services Specialist – Flexible Hours

Baptist Health Arkansas; Little Rock (AR); On-site; USD 32,000 - 40,000; Full time

Job summary

Baptist Health Arkansas is seeking a Unit Customer Service Specialist / Secretary to support a nursing unit with clerical duties, patient communication, and organized operations.

The role emphasizes patient satisfaction, efficient information flow, and accurate data handling. Requirements include a high school diploma, CPR within 60 days, English fluency, and flexibility in hours; data entry experience is preferred.

Qualifications

• High school diploma or equivalent; CPR within the first 60 days of employment.
• Fluent in English; willing to work flexible hours.
• Data entry experience and knowledge of computer programs.

Responsibilities

• Perform secretarial and administrative duties on the nursing unit to ensure smooth operations.
• Support patient satisfaction through effective communication and service delivery.
• Maintain organized unit operations and records and assist with clerical tasks.

Skills

Medical terminology

Self-motivation

Strong judgment

Multitasking

Prioritization

Education

High school diploma or equivalent

Tools

Data entry experience

Computer programs

Job description

Baptist Health Arkansas is seeking a Unit Customer Service Specialist / Secretary to support a nursing unit with clerical duties, patient communication, and organized operations.

The role emphasizes patient satisfaction, efficient information flow, and accurate data handling. Requirements include a high school diploma, CPR within 60 days, English fluency, and flexibility in hours; data entry experience is preferred.