Unit Coordinator-Med Surg-(24 hours Days)

Good Samaritan Medical Center; Brockton Heights (MA); On-site; USD 25,000 - 36,000; Part time

Job summary

Boston Medical Center in Brockton, MA is seeking a Part Time Days Unit Coordinator to support the Med Surg Unit 9 - 2A and outpatient intake processes. The role emphasizes patient registration, coordinating daily unit workflows, and effective communication with patients, families, and staff.

The position involves handling calls, data collection, and adherence to privacy requirements while maintaining a professional, collaborative environment on a busy inpatient unit.

Qualifications

• Patient registration procedures and data entry.
• Ability to coordinate unit workflow in a fast-paced environment.
• Effective communication with staff, patients, and families.
• Maintain confidentiality of patient information.

Responsibilities

• Answer phones and assist with patient registration.
• Coordinate and prioritize tasks to maintain daily unit flow.
• Communicate with staff, families, and other departments.
• Handle incoming calls and e-fax communications.
• Gather intake information and patient records.
• Review referrals and verify information.
• Assist with data collection and reporting per guidelines.
• Maintain confidentiality of patient care information.
• Build good rapport with interdepartmental personnel and external agencies.
• Perform other duties as requested by supervisor.

Job description

Boston Medical Center is seeking a Unit Coordinator for its 82-bed behavioral health hospital located in Brockton, MA. BMC Brockton operates as a behavioral health accountable care organization providing cutting edge inpatient treatment and stabilization for individuals experiencing complex mental health and substance use needs. The Unit Coordinator is responsible for providing quality care services to patients by supporting the daily operations of the inpatient psychiatric unit. The Unit coordinator will perform administrative and clerical tasks as needed, including answering phones, assisting with patient registration, assisting with intake requests and communicating with patients, staff and guests.

Position: Unit Coordinator

Department: Med Surg Unit 9 - 2A

Schedule: Part Time Days

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Patient Registration
• Coordinate and prioritize tasks, maintaining daily flow of the unit in a complex, rapidly changing environment
• Communicate with staff, families, and other departments utilizing effective communication skills
• Effectively coordinate communications involving incoming calls and e-fax
• Gather intake information and patient records
• Review referrals and verify all information
• Assist with data collection and reporting that complies with local, State and Federal guidelines
• Maintain confidentiality of all patient care information to assure rights are protected
• Maintain a good working rapport with interdepartmental personnel, as well as other external referring agencies
• Other duties as requested by supervisor

Compensation Range:

$17.50- $26.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans