Unit Clerk-NICU (NIGHTS)

The Nemours Foundation; Wilmington (DE); On-site; USD 36,000 - 48,000; Full time

Job summary

The Nemours Foundation is seeking a unit clerk to join our NICU team in Wilmington, DE. This full-time night shift position includes weekend and holiday requirements, supporting the nursing staff and ensuring smooth communication of patient care information.

The role covers front desk duties, relaying reports, handling mail and supplies, and assisting with daily patient care tasks as directed. Candidates should have a high school diploma, BLS certification, and at least one year of clerical

Qualifications

• High School Diploma and BLS certification required.
• At least one year of relevant work experience.
• Medical terminology training preferred.
• Prior clerical experience in a healthcare setting preferred.

Responsibilities

• Answer phones, greet patients, and manage front desk duties.
• Deliver reports and supplies to patient care areas.
• Relay information accurately among physicians, nurses, and staff.
• Enter orders into the computer and follow up as needed.
• Maintain unit boards and organize work area.
• Assist with activities of daily living and patient care as directed.
• Support quality improvement programs and participate in meetings.

Skills

Clerical experience

Medical terminology

BLS certification

Healthcare exp

Education

High School Diploma

BLS certification

Job description

Nemours is seeking a unit clerk to join our NICU! Position is full-time, nights, with weekend and holiday requirements. An individual who will function as a member of the nursing staff responsible for assisting with general activities of the patient care unit and for assuring smooth communication of patient care related information both intra departmentally and interdepartmentally.

Position Responsibilities

• Courteously and professionally covers patient care center front desk as needed or assigned. This includes promptly answering telephones, greeting patients, sending reports, distributing, sorting, or processing mail, etc. This may also include instructing patients on how to get to other hospital locations or other
• information.
• Delivers reports, supplies, etc. to patient areas or hospital locations as needed.
• Accurately relays information from physicians, nurses, laboratory personnel and others.
• Uses Information Systems as required for patient care.
• Accurately enters written orders into the computer. Follows through on all orders as appropriate such as calling departments for consults.
• Maintains accurate information on the unit board.
• Processes all computer documents appropriately differentiating between temporary and permanent documents and obtaining signatures as needed.
• Ensures that the work area is organized.
• Maintains open communication with the patient care team to relay pertinent information regarding patient and unit needs.
• Assists with activities of daily life (bath, feed, play, etc.) and other patient care as directed.
• Ensures an adequate stock of all necessary equipment and supplies in designated areas at established par levels.
• Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation.
• Participates in unit, departmental and hospital educational programs.
• Attends unit/departmental meetings regularly.
• Demonstrates proficiency in the care of patients of all ages; neonates, infants, toddlers, school aged, adolescents and adults.

Position Requirements

• High School Diploma
• An American Heart Association BLS cert
• Minimum of one year experience required
• Medical terminology training preferred
• Previous clerical experience in a health care setting preferred

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