Unit Clerk Float

MedStar Health; Washington (District of Columbia); On-site; USD 25,000 - 41,000; Full time

Job summary

MedStar Health in Washington, DC, seeks a detail-oriented Reception Clerk to support Nursing Services and MedStar National Rehabilitation Network. You will perform reception, clerical tasks and information system functions to help ensure smooth unit operations.

You will maintain the Nursing Station as a communication hub, interact with patients, families and staff, prepare records, and assist with training new nursing staff while upholding customer service standards.

Qualifications

• High School Diploma or GED is required.
• Customer service skills and ability to work with patients and families in a healthcare setting.

Responsibilities

• Performs reception clerical and information system functions which support the standards of MedStar National Rehabilitation Network (MNRN) and the Nursing Services.
• Maintains the Nursing Station as a vital communication center.
• Communicates with all levels of employees patients and visitors.
• Prepares records and reports and maintains charts as directed.
• Participates in effective and efficient management of material and financial resources.
• Informs the Director of Nursing and/or Clinical Manager of unit status in regards to clerical function system maintenance and work flow.

Skills

Customer service

Teamwork

Multitasking

Organized

Sensitivity to patients

Education

High School Diploma or GED

Job description

About the Job

General Summary of Position

Primary Duties and Responsibilities

• Performs reception clerical and information system functions which support the standards of MedStar National Rehabilitation Network (MNRN) and the Nursing Services.
• Maintains the Nursing Station as a vital communication center.
• Communicates with all levels of employees patients and visitors.
• Prepares records and reports and maintains charts as directed.
• Participates in effective and efficient management of material and financial resources.
• Informs the Director of Nursing and/or Clinical Manager of unit status in regards to clerical function system maintenance and work flow.
• Responsible for the implementation of customer service standards with patient family staff and visitors.
• Demonstrates job knowledge and takes steps to remain competent in skills required.
• Participates in nursing in-services.
• Maintains hospital and unit based competency.
• Uses electronic systems as required to comply with mandatory education and training.
• Assist with the training of new nursing staff.
• Demonstrates interest in the position keeps up-to-date with changes in responsibilities and makes efforts to learn new skills.
• Attends staff meeting or attains newsletter to gain information related to unit activities and goals.

Minimal Qualifications

Education

• High School Diploma or GED required or

Experience

• Less than 1 year 6 months of hospital or health service related experience preferred

Knowledge Skills and Abilities

• The ideal candidate must have excellent customer service skills sensitivity to patients and family members be able to work in a team with various healthcare professionals ability to multi task in a fast paced environment and be highly organized.

This position has a hiring range of

USD $18.40 - USD $29.74 /Hr.

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