Unit Receptionist

Northwell Health; Hillside Manor (NY); On-site; USD 40,000 - 48,000; Full time

Job summary

Northwell Health is seeking a unit receptionist to support a patient care unit with clerical duties, chart preparation, and front-desk coverage. You will handle admissions/discharges, maintain accurate records, file charts, and assist visitors with courtesy and professionalism.

Strong typing, organization and communication skills are essential for smooth unit operations. The role requires a high school diploma and prior clerical experience; hospital environment familiarity is a plus.

Qualifications

• High School Diploma or equivalent.
• Prior clerical experience preferred.
• Typing 30 wpm and/or 80 keystrokes per minute, required.
• Ability to communicate effectively.

Responsibilities

• Performs a variety of duties relative to admission, discharge and/or transfer of patients.
• Prepares patient charts and assembles new admission packets.
• Transmits discharge notices to appropriate departments.
• Notifies assigned departments when patients are admitted, discharged, transferred, placed on “condition serious” list, expired, etc.
• Reviews patient charts for accuracy and completeness of information; ensures required signatures.
• Files all hard copy documents in patient charts.
• Assembles discharged patient charts and forwards completed chart to Medical Records.
• Schedules patients for special tests, consultations, transportation, etc.
• Prepares daily census and staff attendance records.
• Distributes mail, packages and flowers to patients.
• Maintains unit bulletin, directory and locator boards.
• Keeps charts, desks and files neat and orderly.
• Notifies supporting departments of needs/changes on the patient unit.
• Maintains department supply inventory.
• Acts as receptionist on unit: directs visitors, answers intercom, uses telephone system, and promotes good public relations.
• Provides coverage as needed by supervisory staff.

Skills

Typing 30 wpm

Communication

Clerical experience

Education

High School Diploma or equivalent

Job description

Job Description

Performs general clerical and receptionist duties supporting the patient care unit, including preparing, compiling and maintaining records.

Job Responsibility

• * Performs a variety of duties relative to admission, discharge and/or transfer of patients.
  • Prepares patient charts and assembles new admission packets.
  • Transmits discharge notices to appropriate departments.
  • Notifies assigned departments when patients are admitted, discharged, transferred, placed on “condition serious” list, expired, etc.
• * Performs a variety of clerical duties required to maintain accurate charts.
  • Reviews patient charts and other related data for accuracy and completeness of information.Ensures required signatures have been obtained.
  • Files all hard copy documents in patient charts.
  • Assembles discharged patient charts and forwards completed chart to Medical Records within established time interval and hospital guidelines
• * Performs a variety of clerical duties essential to operation of patient care unit, as directed.
  • Schedules patients for special tests, consultations, transportation, etc.
  • Prepares various records and reports (i.e daily census, staff attendance).
  • Distributes mail, packages and flowers to patients.
  • Maintains current and neat bulletin, directory and locator boards for unit.
  • Maintains chart areas, desks, files, etc in a neat and orderly condition.
  • Notifies supporting departments of needs/changes on patient unit (i.e environmental, maintenance, dietary issues).
  • Maintains department supply inventory.
• * Acts as a receptionist on unit.
  • Directs and provides information to visitors.
  • Uses appropriate telephone etiquette and knowledge of telephone system to facilitate communication of the patient units.
  • Answers intercom, assists visitors and distributes incoming mail.Answers routine questions or refers to appropriate individual for reply.
  • Receives and transmits messages accurately and promptly.
  • Acts as representative of hospital to patients and visitors and as such is appropriately attired and promotes good public relations.
• * Provides coverage where needed at the request of supervisory staff.
• Accesses medication delivery and/or medication areas, as authorized, in the performance of required duties, as needed.
• Performs related duties, as required.

*ADA Essential Functions

Job Qualification

• High School Diploma or equivalent, required.
• Prior clerical experience, preferred.
• Typing 30 wpm and/or data entry skills (80 keystrokes per minute), required.
• Ability to communicate effectively.

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).