Unit Clerk-NICU

Renown Health; Reno (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Renown Health in Reno, NV seeks a front desk/unit receptionist to support patient flow and coordinate unit activities. You will handle clerical duties, answer phones, and assist with documentation across the care team.

This role does not provide direct patient care but supports the nursing station and interdepartmental communications. Strong English communication, a high school diploma (or equivalent), and prior receptionist experience are preferred.

Qualifications

• Must have working-level English (reading, writing, speaking).
• High School diploma or equivalent preferred.
• Prior receptionist skills preferred.
• Must possess basic computer skills.

Responsibilities

• Answer phones and direct calls to appropriate departments.
• Coordinate patient flow and unit activities with other departments.
• Maintain orderly nursing station and assist with documentation.
• Handle clerical duties and online learning requirements as needed.

Skills

Receptionist experience

English proficiency

Multitasking

Education

High School diploma or equivalent

Tools

Basic computer skills

Job description

Position Purpose

This position is accountable to perform clerical duties, act as unit receptionist, coordinate unit/patient activities with other departments via proper use of the computer and telephone, and maintain an orderly and efficient nursing station.

Nature and Scope

This position has internal contact daily with personnel from all departments for the purpose of assisting with unit patient flow and requisitioning medical supplies. This position also has contact with physicians, nurses, visitors and patients. This position is further challenged to maintain accuracy in transcribing orders complicated by difficulty in reading the physician's orders; communicate effectively with different types of people; function efficiently under pressure and stress and be able to identify and maintain priorities; respond to simultaneous requests from many people and remain courteous and tactful. The incumbent assists in procedures to facilitate the proper documentation of the patient care systems from admission through discharge. This position is responsible for the maintenance of unit supplies and interdepartmental communication. When necessary, will sit with patients on Suicide/Behavioral watch to prevent harm to themselves or others. This position does not provide patient care.

Disclaimer

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Minimum Qualifications

Requirements - Required and/or Preferred

• Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. High School diploma or equivalent preferred.
• Experience: Prior receptionist skills preferred
• License(s): None
• Certification(s): None
• Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.