Unit Clerk, Ambulatory Care Unit - Full-Time

Mercyhealth; Freeport (IL); Presencial; USD 42.000 - 52.000; Jornada completa

Descripción de la vacante

Mercyhealth Freeport Hospital in Freeport, IL is seeking a Unit Clerk for the Ambulatory Care Unit. This full-time role supports patient care operations through accurate order entry, record management, visitor assistance, and effective communication with clinical staff.

Responsibilities include answering phones, directing visitors, maintaining current medical records, processing charges, and assisting with supply management.

Formación

• Completion of Unit clerk course or equivalent on the job training.
• Approved CPR or BLS certification within 90 days.

Responsabilidades

• Processes orders in an accurate and timely manner.
• Answers the telephone and call lights appropriately and relays messages to patients and staff.
• Directs visitors to the room of the patient.
• Maintains medical records of current patients.
• Processes patient charges and orders supplies as needed.
• Floats to various units based on identified need.
• Participates in department or unit performance improvement activities.

Conocimientos

Customer service

Attention to detail

Communication

Educación

Unit Clerk course

Herramientas

Computer skills

Descripción del empleo

Unit Clerk, Ambulatory Care Unit - Full-Time - Mercyhealth Logo### Unit Clerk, Ambulatory Care Unit - Full-TimeApply: Mercyhealth Freeport Hospital - Freeport, IL: Full time: Posted Today: 2026-03882**OVERVIEW:**The Unit Clerk is responsible for supporting patient care operations in a fast-paced surgical ambulatory setting through accurate order entry, record management, visitor assistance, and communication coordination. Working collaboratively with clinical staff, the incumbent helps ensure efficient unit workflow, supply management, and quality improvement efforts while delivering excellent service to patients and families. **Schedule:** Full-time, 40 hours per week**Shift:** Days, 7:30am-4pm Monday-Friday **ESSENTIAL DUTIES AND RESPONSIBILITIES*** Processes orders in an accurate and timely manner.* Answers the telephone and call lights appropriately and provides information or relays messages to patients and staff.* Directs visitors to the room of the patient.* Maintains medical records of current patients.* Processes patient charges and orders supplies as needed.* Floats to various units based on identified need.* Participates in department or unit performance improvement activities.**EDUCATION AND/OR EXPERIENCE**Completion of Unit clerk course or equivalent on the job training. **CERTIFICATION/LICENSURE**Approved CPR or BLS certification within 90 days. **OTHER SKILLS AND ABILITIES** **Problem Solving** - Identifies and resolves problems in a timely manner; Works well in group problem solving situations; Remains calm when dealing with emotional topics. **Technical Skills** - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities. **Interpersonal Skills** - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to ideas from others and tries new things. **Motivation** - Self-directed in daily work routine, remaining productive during work hours. **Professionalism** - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments. **Safety and Security** - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. **Attendance and Punctuality** - Is consistently at work and on time, ready to work. **Dependability** - Follows instructions, responds to leadership direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. **Initiative** - Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed. **Computer Skills** To perform this job successfully, computer knowledge is beneficial.**LEVEL OF SUPERVISION**NA **SUPERVISES**This job has no supervisory responsibilities.**PAY RANGE:**$0.00 - $0.00Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.