Ambulatory Care Unit Clerk – Full-Time, Day Shift

Mercy Health System; Freeport (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

Mercyhealth Freeport Hospital in Freeport, IL is seeking a Unit Clerk for the Ambulatory Care Unit. This full-time role supports patient care operations through accurate order entry, record management, visitor assistance, and effective communication with clinical staff.

Responsibilities include answering phones, directing visitors, maintaining current medical records, processing charges, and assisting with supply management.

Qualifications

• Completion of Unit clerk course or equivalent on the job training.
• Approved CPR or BLS certification within 90 days.

Responsibilities

• Processes orders in an accurate and timely manner.
• Answers the telephone and call lights appropriately and relays messages to patients and staff.
• Directs visitors to the room of the patient.
• Maintains medical records of current patients.
• Processes patient charges and orders supplies as needed.
• Floats to various units based on identified need.
• Participates in department or unit performance improvement activities.

Skills

Customer service

Attention to detail

Communication

Education

Unit Clerk course

Tools

Computer skills

Job description

Mercyhealth Freeport Hospital in Freeport, IL is seeking a Unit Clerk for the Ambulatory Care Unit. This full-time role supports patient care operations through accurate order entry, record management, visitor assistance, and effective communication with clinical staff.

Responsibilities include answering phones, directing visitors, maintaining current medical records, processing charges, and assisting with supply management.