Certified Nursing Assistant Unit Clerk - Medical Surgical - Part Time

Mercy Health Corporation

Lake Geneva (WI)

On-site

USD 26,000 - 37,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision
Life & Disability Insurance
FSA/HSA Options
Paid time off
Parental and caregiver leave
Tuition and certification reimburse

Job summary

Mercyhealth is seeking a dedicated Certified Nursing Assistant to support patient care in a hospital setting. The role includes processing orders and charges, answering calls, assisting visitors, and maintaining patient records and supplies.

You will provide direct patient care per routines and standards, while floating to units as needed. CPR/BLS within 90 days and CN A certification are required, with on-the-job training available for unit clerk tasks.

Qualifications

  • Completion of CNA program; Advanced CNA preferred.
  • Unit Clerk course or equivalent on-the-job training (which can be provided).
  • Nursing Assistant Certification in applicable state; CPR or BLS certification within 90 days.

Responsibilities

  • Process orders and patient charges accurately and timely.
  • Answer telephone and call lights promptly; relay messages to patients and staff.
  • Direct visitors to patients' rooms.
  • Maintain medical records of current patients.
  • Maintain supplies, scanning, stocking, ordering, and disposing of expired/damaged items.
  • Provide patient care as assigned and per routine; follow standards and policies.
  • Document care provided according to standards.
  • Keep work and patient environment clean.
  • Floats to various units as needed.
  • Participate in department/unit performance improvement activities.
  • Verify accuracy of charges entered.
  • Assist with visitor wayfinding.
  • Assemble patient folders and charts.

Skills

Problem Solving
Technical Skills
Interpersonal Skills
Motivation
Professionalism
Safety and Security
Adaptability
Attendance/Punctuality
Dependability

Education

CNA program completion
Unit Clerk course
Nursing Assistant Certification

Job description

Overview

Prepares records, processes orders and provides patient care in the hospital setting, supporting the nursing philosophy.

Schedule

Two 12 hour shifts, with a weekend and holiday rotation

Shift

Nights

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Processes orders and patient charges in an accurate and timely manner.
  • Answers the telephone and call lights in an appropriate and timely manner, providing information or relaying messages to patients and staff.
  • Directs visitors to patients' rooms.
  • Maintains medical records of current patients.
  • Maintains supplies, including scanning, stocking, and ordering new supplies and disposing of expired or damaged supplies.
  • Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures according to CNA job duties and expectations
  • Documents care provided according to standards.
  • Maintains a clean work and patient environment.
  • Floats to various units based on identified needs.
  • Participates in department and unit performance improvement activities.
  • Verifies accuracy of charges entered
  • Facilitates a welcoming environment assisting with visitor wayfinding.
  • Assemble patient folders and charts for unit
  • Raul and responder/Vocera/versus set up for new staff
EDUCATION AND/OR EXPERIENCE

Completion of a CNA program. Advanced CNA program preferred.

Completion of a Unit Clerk course or equivalent on the job training (which can be provided).

CERTIFICATION/LICENSURE

Nursing Assistant Certification in applicable state.

Approved CPR or BLS certification required within 90 days.

OTHER SKILLS AND ABILITIES
Problem Solving

Identifies and resolves problems in a timely manner; Gathers information and reports as appropriate; Works well in group problem solving situations; Remains calm when dealing with emotional topics.

Technical Skills

Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities.

Interpersonal Skills

Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Motivation

Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Self-directed in daily work routine, remaining productive during work hours.

Professionalism

Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments.

Safety and Security

Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly; Utilizes appropriate equipment for partner/patient safety, such as lifts and gait belts.

Adaptability

Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality

Is consistently at work and on time, ready to accept assignment.

Dependability

Follows instructions, responds to leadership direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

LEVEL OF SUPERVISION

Responsibilities include interviewing, and training CNAs; planning, assigning, and directing work.

PAY RANGE:

$18.65 - $27.04

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

  • Medical, Dental, Vision
  • Life & Disability Insurance
  • FSA/HSA Options
  • Generous, accruing paid time off
  • Paid Parental and caregiver leave
  • Career advancement and educational opportunities
  • Tuition and certification reimbursement
  • Certification Reimbursement
  • Well-being Programs
  • Employee Discounts
  • On-Demand Pay
  • Financial Education
  • Annual recognition/awards events
  • Partner appreciation days
  • Family entertainment/attractions discount
  • Community service/improvement opportunities

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

  • #1 in the nation on AARP's Best Employers for Workers Over 50
  • One of Working Mother magazine's 100 Best Companies for Working Mothers
  • A Top 50 Company and Top 10 Nonprofit for Executive Women
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