Unit Clerk, Ambulatory Care Unit - Full-Time

Freeport Memorial Hospital; United States; Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

Mercyhealth is seeking a Unit Clerk to support surgical ambulatory operations through accurate order entry, record management, visitor assistance, and effective communication with patients and families. You will collaborate with clinical staff to help ensure smooth unit workflow.

This full-time daytime role requires completion of a Unit Clerk course or equivalent on the job training. CPR or BLS certification within 90 days is required.

Formación

• Completion of Unit Clerk course or equivalent on the job training.
• Strong communication and patient-service orientation.
• Ability to manage multiple tasks in a fast-paced ambulatory setting.

Responsabilidades

• Processes orders in an accurate and timely manner.
• Answers the telephone and call lights, relays messages to patients and staff.
• Directs visitors to the patient’s room and maintains medical records.
• Processes patient charges and orders supplies as needed.
• Floats to various units as required and participates in improvement activities.

Educación

Unit clerk course or equivalent

Herramientas

Basic computer skills

Descripción del empleo

OVERVIEW: The Unit Clerk is responsible for supporting patient care operations in a fast-paced surgical ambulatory setting through accurate order entry, record management, visitor assistance, and communication coordination. Working collaboratively with clinical staff, the incumbent helps ensure efficient unit workflow, supply management, and quality improvement efforts while delivering excellent service to patients and families. Schedule: Full-time, 40 hours per week Shift: Days, 7:30am-4pm Monday-Friday

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Processes orders in an accurate and timely manner.
• Answers the telephone and call lights appropriately and provides information or relays messages to patients and staff.
• Directs visitors to the room of the patient.
• Maintains medical records of current patients.
• Processes patient charges and orders supplies as needed.
• Floats to various units based on identified need.
• Participates in department or unit performance improvement activities.

EDUCATION AND/OR EXPERIENCE Completion of Unit clerk course or equivalent on the job training.

CERTIFICATION/LICENSURE Approved CPR or BLS certification within 90 days.

OTHER SKILLS AND ABILITIES

Problem Solving - Identifies and resolves problems in a timely manner; Works well in group problem solving situations; Remains calm when dealing with emotional topics.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities.

Interpersonal Skills - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to ideas from others and tries new things.

Motivation - Self-directed in daily work routine, remaining productive during work hours.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments.

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Attendance and Punctuality - Is consistently at work and on time, ready to work.

Dependability - Follows instructions, responds to leadership direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Computer Skills To perform this job successfully, computer knowledge is beneficial.

LEVEL OF SUPERVISION NA SUPERVISES This job has no supervisory responsibilities.

PAY RANGE: $0.00 - $0.00

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision Life & Disability Insurance FSA/HSA Options Generous, accruing paid time off Paid Parental and caregiver leave Career advancement and educational opportunities Tuition and certification reimbursement Certification Reimbursement Well-being Programs Employee Discounts On-Demand Pay Financial Education Annual recognition/awards events Partner appreciation days Family entertainment/attractions discount Community service/improvement opportunities

At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: #1 in the nation on AARP's Best Employers for Workers Over 50 One of Working Mother magazine's 100 Best Companies for Working Mothers A Top 50 Company and Top 10 Nonprofit for Executive Women For over 135 years, Mercyhealth has provided high-quality health care to residents throughout northern Illinois and southern Wisconsin. We have a passion for providing comprehensive health care close to home for area residents through our six hospitals and 85 primary and specialty care locations. As an integrated health system, you can come to us for routine health care, like annual physicals, immunizations and preventive health screenings, as well as highly specialized care, such as neonatal intensive care, heart surgery, stroke care, neurosurgery, cancer treatment and much more. The range of Mercyhealth's specialties and the skills of our doctors, nurses and clinical staff are truly extraordinary.