Unit Assistant

Ascension; Panama City (FL); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Health coverage

403(b) plan

PTO and holidays

Tuition reimbursement

Employee assistance program

Parental leave

Job summary

Ascension Sacred Heart Bay Hospital in Panama City, FL, is seeking an Emergency Department Administrative Clerk for the night shift (7pm–7am), full-time with rotating weekends and holidays. You will greet patients, route calls, schedule appointments and support care teams with accurate charting and documentation.

Requirements include a high school diploma or equivalent or 1 year of related experience. This role offers comprehensive benefits and opportunities to grow within Ascension's

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greet patients and visitors, answer/screen/route telephone calls, file, distribute mail and perform other general clerical duties.
• Communicate with patients, families, physicians and other healthcare team members about patient care according to protocol.
• Schedule patients for individual appointment and in a timely manner.
• Provide assistance with programs/software for Physicians/Clinicians through the order entry processes, transfers and discharges. Assemble and maintain patient charts.

Skills

Clerical tasks

Telephone screening

Scheduling appointments

Patient communication

Education

High School diploma equivalency or 1 year experience

Job description

Your future role at a glance

Location: Panama City, FL

Facility: Ascension Sacred Heart Bay Hospital

Department: Emergency Department

Schedule: Night shift | Full-time | 7pm - 7am | Rotating weekends and holidays

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role

• Greet patients and visitors, answer/screen/route telephone calls, file, distribute mail and perform other general clerical duties.
• Communicate with patients, families, physicians and other healthcare team members about patient care according to protocol.
• Schedule patients for individual appointment and in a timely manner.
• Provide assistance with programs/software for Physicians/Clinicians through the order entry processes, transfers and discharges. Assemble and maintain patient charts.

Education

What minimum requirements you’ll need

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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