Office Operations Assistant Neurology

Ascension; Pensacola (FL); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Paid time off

Professional development

Employee assistance program

Parental leave

Job summary

Ascension Sacred Heart Medical Group Advanced Brain and Spine Institute in Pensacola, FL seeks an organized Medical Office Administrator to greet patients, verify data, coordinate referrals, and schedule appointments. The role includes processing charges, collecting co-pays, and supporting multiple administrative functions.

Daytime, full-time, Monday through Friday; prior medical office experience is a plus.

Qualifications

• What minimum education is required: High School diploma or equivalent, or 1 year of relevant experience.
• Experience in a medical office is preferred but not mandatory.
• Strong data entry, attention to detail and organized work style.

Responsibilities

• Greet patients and visitors and manage check-in/check-out processes.
• Verify demographics and obtain/verify insurance authorizations and referrals.
• Input medical records requests and coordinate appointment scheduling.
• Submit daily charges and reconcile co-payments and deposits.
• Provide general administrative support across the assigned area.

Skills

Customer service

Data entry

Scheduling

Medical terminology

Education

High School diploma or equivalent

Tools

Microsoft Office

EHR software

Scheduling software

Job description

Your future role at a glance

Location: Pensacola, FL

Facility: Ascension Sacred Heart Medical Group Advanced Brain and Spine Institute

Schedule: Day | Full-time | Monday - Friday

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role

• Greet patients and visitors, manage the check-in and check-out process.
• Verify and input patient demographic data, and manage obtaining and verifying insurance authorizations and referrals.
• Efficiently handle medical record release requests and coordinate the scheduling and confirmation of patient appointments.
• Submit daily charges for procedures, and manage the collection of co-payments, including the daily reconciliation of reports and deposits.
• Provide flexible and reliable general administrative and clerical support to various functions within the assigned area.

Education

What minimum requirements you’ll need

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

What Additional Preferences We're Seeking

• 1 year of medical office experience.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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