Unit Admissions & Patient Experience Specialist

Ochsner Health System; Shreveport, Monroe (LA, LA); On-site; USD 30,000 - 42,000; Full time

Job summary

Ochsner Health System in Louisiana seeks a healthcare administrative support role to assist with admit, discharge and transfer functions on the unit. You will handle reservations, phone duties and respond to patient and staff requests while ensuring accuracy and privacy.

A compliance-focused, data-driven approach is essential. Education begins with a High School diploma; BLS certification is required within 90 days of hire.

Qualifications

• High School diploma or equivalent required.
• Basic Life Support (BLS) certification within 90 days of hire.
• Experience in healthcare preferred.

Responsibilities

• Provide clerical support for the department.
• Respond to requests from patients, family, and staff and refer to appropriate personnel as needed.
• Serve as Patient Experience Ambassador for the unit.
• Assess EPIC chart reports to ensure proper unit charges.
• Maintain compliance with privacy, safety and regulatory standards.

Skills

Data entry

Verbal communication

Written communication

Windows applications

Education

High School diploma or equivalent

Tools

EPIC

Job description

Ochsner Health System in Louisiana seeks a healthcare administrative support role to assist with admit, discharge and transfer functions on the unit. You will handle reservations, phone duties and respond to patient and staff requests while ensuring accuracy and privacy.

A compliance-focused, data-driven approach is essential. Education begins with a High School diploma; BLS certification is required within 90 days of hire.