Unit Administrative Assistant: Patient Care & Coordination

Houston Methodist; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Houston Methodist is seeking a Unit Administrative Assistant to support the interprofessional team in delivering high-quality, cost-effective care. The role facilitates transfers, responds to nurse calls, and provides prompt, personalized service to patients and families, while coordinating with nursing staff to meet patient needs.

Excellent communication, strong computer skills, and the ability to manage multiple priorities in a fast-paced hospital are essential, as is maintaining patient

Qualifications

• Two years of secretarial/office experience or patient care.
• Health care experience and/or medical terminology preferred.
• BLS certification is preferred or required.

Responsibilities

• Provide prompt, personalized service to all patients and greet visitors.
• Respond to nurse calls and coordinate with nursing staff to meet patient needs.
• Communicate effectively with health care team and document pertinent patient data.
• Coordinate transfers/transport for procedures and contact with physicians as needed.
• Organize unit workflow and manage multiple priorities with minimal supervision.
• Support quality and safety initiatives and monitor patient satisfaction metrics.

Skills

Customer service communication

English proficiency

Interpersonal communication

Office equipment operation

Computer literacy

Education

High School diploma or equivalent

Tools

BLS Certification

Job description

Houston Methodist is seeking a Unit Administrative Assistant to support the interprofessional team in delivering high-quality, cost-effective care. The role facilitates transfers, responds to nurse calls, and provides prompt, personalized service to patients and families, while coordinating with nursing staff to meet patient needs.

Excellent communication, strong computer skills, and the ability to manage multiple priorities in a fast-paced hospital are essential, as is maintaining patient