Patient Care Unit Admin Coordinator

Houston Dose; Houston (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Houston Methodist is seeking a Unit Administrative Assistant (UAA) to support an interprofessional team by coordinating transfers, communicating with patients and staff, and maintaining patient-flow through the unit. The role emphasizes customer service, efficient workflows, and adherence to ICARE values.

Required is a high school diploma and two years of secretarial/office or patient care experience; health-care exposure and medical terminology are preferred, with BLS as a plus.

Qualifications

• Two years of secretarial/office, college/vocational training, or patient care experience.
• Prior health care experience and/or medical terminology preferred.
• BLS – Basic Life Support or Instructor (AHA) – Preferred.

Responsibilities

• Provides prompt and personalized service to patients, responds to the nurse call system, and follows through with meeting patient needs.
• Communicates in a positive and effective manner to all health care team members and escalates issues as needed.
• Contributes toward improvement of department scores for turnover/retention/employee satisfaction on the unit-based scorecard.
• Organizes unit workflow and paperwork, proactively problem-solves, and manages multiple ongoing priorities with minimal supervision.
• Assists with calls to physicians, bed management, transfers, and coordination with Operations Administrator as needed.

Skills

English proficiency

Customer service

Communication

Equipment operation

Computer skills

Education

High School diploma

Tools

Fax machine

PC

Printers

Telephones

Job description

Houston Methodist is seeking a Unit Administrative Assistant (UAA) to support an interprofessional team by coordinating transfers, communicating with patients and staff, and maintaining patient-flow through the unit. The role emphasizes customer service, efficient workflows, and adherence to ICARE values.

Required is a high school diploma and two years of secretarial/office or patient care experience; health-care exposure and medical terminology are preferred, with BLS as a plus.