Unit Administrative Assistant - Patient Care Coordinator

Houston Methodist; Katy (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Houston Methodist is seeking a Unit Administrative Assistant (UAA) to support the interprofessional team in delivering high quality, cost-effective care. The role coordinates transfers or transport for procedures, responds to nurse calls, and promotes excellent patient relations through prompt, personalized service.

The UAA communicates with patients, physicians, families and colleagues, operates office equipment, and maintains competency in medical terminology and computer applications.

Qualifications

• Two years of secretarial/office, college/vocational training or patient care.
• Prior health care experience and/or medical terminology preferred.

Responsibilities

• Provides prompt and personalized service to all patients. Responds to the nurse call system, contacts nursing personnel as appropriate, and follows through with meeting patient needs.
• Communicates in a positive and effective manner to all health care team members and reports pertinent patient care and family data in a comprehensive and unbiased manner.
• Organizes the unit work flow, paperwork as needed, pro-actively problem-solves, anticipating needs, and managing multiple ongoing priorities with minimal supervision.
• Coordinates the requests to Facilities Management/Maintenance and Biomed regarding department needs or broken equipment.
• Assists with calls to physicians and their office, bed management, transfer services or other floors, coordinating with Operations Administrator as needed.

Skills

Customer service

English proficiency

Communication

Equipment operation

Computer skills

Education

High School diploma

Tools

Fax

PC

Printers

Telephones

Job description

Houston Methodist is seeking a Unit Administrative Assistant (UAA) to support the interprofessional team in delivering high quality, cost-effective care. The role coordinates transfers or transport for procedures, responds to nurse calls, and promotes excellent patient relations through prompt, personalized service.

The UAA communicates with patients, physicians, families and colleagues, operates office equipment, and maintains competency in medical terminology and computer applications.