Union Helper

Firecom Inc, a Pavion Company; Woodside (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Per Collective Bargaining Agreement

Job summary

Firecom Inc, a Pavion Company, in New York state is seeking a service-oriented Fire Alarm Technician to service, test, and inspect fire alarm systems, ensuring equipment is functional and operational. You will diagnose issues, replace components, and provide remote diagnostics and customer support to ensure reliable system performance.

The role emphasizes professional interaction with customers, coordination with management to complete service orders, and compliance with NYC certifications.

Qualifications

• High School Diploma or GED is required.
• Trade School graduate preferred.
• 1-2 years of direct fire alarm industry work experience across multiple fire alarm system manufacturers.
• Clear background check is required.

Responsibilities

• Service, Test, and Inspect Fire Alarm Systems.
• Ensure equipment is functional and operational.
• Diagnose causes of problems or failures to identify repairs.
• Replace system components as assigned; panels, audible/visual alarms, etc.
• Provide technical support to Customers including remote phone diagnosis and troubleshooting of signal issues.
• Interact professionally with customers.
• Coordinate with Manager and dispatcher to complete service and work orders efficiently.
• Inform dispatcher or manager of service status to take appropriate action.
• Perform fire alarm inspections.
• Maintain assigned tools and equipment.

Skills

Fire alarm experience

Troubleshooting

Customer interaction

Remote diagnostics

Education

High School Diploma or GED

Trade School graduate

Job description

Primary Responsibilities

• Service, Test, and Inspect Fire Alarm Systems.
• Ensure equipment is functional and operational.
• Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair.
• Replace system components as assigned; panels, audible/visual alarms, etc.
• Provide technical support to Customers including, remote phone diagnosis, and troubleshooting of signal issues related to formats and receivers.
• Interact professionally with customers.
• Coordinate with Manager and dispatcher for the purpose of completing service and work orders efficiently.
• Inform dispatcher and or manager the status of service to take appropriate action.
• Perform fire alarm inspections.
• Maintains assigned tools, and equipment.

Basic Qualifications

• High School Diploma or GED
• Trade School graduate
• 1-2 years of direct fire alarm industry work experience across multiple fire alarm system manufacturers.
• Clear background check

Preferred Qualifications

• Edwards Systems certifications preferred.
• New York City – Certificate of Fitness for Fire Alarm Systems Inspections, Testing, and Service (S-98)
• NYC DOB SST Card

Pay Range: The hourly pay for this role is: $17 per hour. Benefits: Per Collective Bargaining Agreement.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you require accommodation or assistance during the application process, please contact us at [e-mail]. Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.