Uniforms Sales Specialist — Customer Experience Pro

Charleston Uniform; Goose Creek (SC); On-site; USD 18,000 - 26,000; Full time

Job summary

Navy Exchange in Goose Creek, SC is seeking a Specialty Sales Associate for the Uniforms Store. You will be the face of our company, highlighting our brand and assisting customers with product knowledge and service to build our reputation.

Responsibilities include engaging customers, upselling, taking measurements for tailored items when needed, and using our POS system. A positive, outgoing attitude and strong communication are essential.

Qualifications

• Product Knowledge - In depth technical knowledge of how products work, warranties and ability to compare products by features. Experience
• 1-2 years of Retail or relevant work experience required
• Communication skills to read, write and interpret instructional documents and interact with customers

Responsibilities

• Customer Service - Proactively engage and connect with customers
• Directing customers to merchandise and informing them about events and promotions
• Provide premier customer service and build respectful relationships
• Demonstrate product features and provide comparisons with similar products
• Take measurements for uniforms when needed to ensure proper fit
• Maintain store appearance and assist with inventory and cross-selling
• Operate the Point-of-Sales system and handle cash and payments
• Complete paperwork and reports as required
• Handle special orders and update customers on tracking and status

Skills

Customer service

Communication skills

Teamwork

Sales

Education

High school diploma or GED

Job description

Navy Exchange in Goose Creek, SC is seeking a Specialty Sales Associate for the Uniforms Store. You will be the face of our company, highlighting our brand and assisting customers with product knowledge and service to build our reputation.

Responsibilities include engaging customers, upselling, taking measurements for tailored items when needed, and using our POS system. A positive, outgoing attitude and strong communication are essential.