Unified Communications Architect - TS/SCI/Poly, On Site
General Dynamics Information Technology
14 days+
Get more replies from employers
Send a job-specific resume in minutes.
Benefits offered by this job
Job summary
A leading technology firm is seeking a Unified Communications Specialist in Annapolis, MD. This role involves the architecture and maintenance of Voice, Video, and Chat infrastructure, alongside managing support for outages and system configuration. Candidates should possess a Bachelor's degree, 8+ years of experience, and strong knowledge in VoIP technologies. Additional skills required include proficiency in TCP/IP troubleshooting and customer service abilities. The position offers comprehensive benefits, including 401K and health packages.
Qualifications
- 8+ years of related experience required.
- Strong knowledge of TCP/IP and DHCP troubleshooting preferred.
- Thorough knowledge of VoIP technologies necessary.
Responsibilities
- Responsible for the architecture, configuration, and maintenance of Voice, Video, and Chat infrastructure.
- Provide support for customer outages across all communication platforms.
- Serve as support for Tier 1 and Tier 2 technicians.
Skills
TCP/IP troubleshooting
VoIP technologies
Cisco Unified Communications Manager
Microsoft Office
Customer service skills
Education
Bachelor of Arts/Bachelor of Science
Tools
Cisco Meeting Server
Unified Contact Center
Session Border Controller
Job description
A leading technology firm is seeking a Unified Communications Specialist in Annapolis, MD. This role involves the architecture and maintenance of Voice, Video, and Chat infrastructure, alongside managing support for outages and system configuration. Candidates should possess a Bachelor's degree, 8+ years of experience, and strong knowledge in VoIP technologies. Additional skills required include proficiency in TCP/IP troubleshooting and customer service abilities. The position offers comprehensive benefits, including 401K and health packages.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
