Senior Unified Communications Architect (TS/SCI)

General Dynamics Information Technology; Maryland; On-site; USD 107,744 - 143,750; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness packages

Professional growth opportunities

Job summary

A leading technology and professional services company is seeking a Unified Communications Specialist with 8+ years of experience. This role is responsible for managing and maintaining Voice, Video, and Chat infrastructures, ensuring security compliance, and providing customer support. The ideal candidate will possess a Bachelor's degree, thorough knowledge of VoIP technologies, and necessary Security clearance. Competitive benefits package and opportunities for growth are provided.

Qualifications

• 8+ years of related experience required.
• Thorough knowledge of VoIP technologies.
• 8550 compliant with a Security + certificate is required.
• Strong knowledge of TCP/IP and DHCP troubleshooting preferred.

Responsibilities

• Responsible for architecture, configuration, and maintenance of communication infrastructure.
• Installation of operating system and security patches.
• Assessing vulnerabilities and maintaining security compliance.
• Provide support for customer scheduled and unplanned outages.

Skills

Communication

Teamwork

Unified Communications

Customer service skills

Troubleshooting

Proficiency in Microsoft Office

Education

Bachelor of Arts/Bachelor of Science

Tools

Cisco Unified Communications Manager

Cisco Meeting Server

Microsoft Skype for Business

Session Border Controller (SBC)

Job description

A leading technology and professional services company is seeking a Unified Communications Specialist with 8+ years of experience. This role is responsible for managing and maintaining Voice, Video, and Chat infrastructures, ensuring security compliance, and providing customer support. The ideal candidate will possess a Bachelor's degree, thorough knowledge of VoIP technologies, and necessary Security clearance. Competitive benefits package and opportunities for growth are provided.