Unemployment Insurance Manager (Compliance)

State of Ohio; United States; On-site; USD 55,000 - 61,000; Full time

Job summary

The State of Ohio's Office of Unemployment Insurance Operations seeks an Unemployment Insurance Manager (Compliance) to oversee daily compliance audit activities and supervise staff in Columbus, Akron, or Dayton. You will provide technical guidance on the compliance unit and develop policy interpretations in line with state and federal laws.

As a full-time position, the role runs 8:00 AM–5:00 PM with travel as needed.

Qualifications

• Experience supervising Unemployment Insurance operations.
• Knowledge of unemployment laws and regulations.
• Strong analytical and leadership skills.
• Undergraduate core program in public or business administration and related training.

Responsibilities

• Oversee daily compliance audit operations and plan audit activities.
• Supervise staff, assign work, give direction and review performance.
• Provide technical guidance on all phases of the compliance unit process.
• Advise UI leadership on policy issues and liaise with other sections.
• Prepare administrative reports and written materials for leadership review.

Skills

Management

Analyzation

Collaboration

Leading Others

Problem Solving

Job description

Unemployment Insurance Manager (Compliance) (260007JD)

Organization

Job & Family Services

Agency Contact Name and Information: [e-mail]

Primary Location

United States of America-OHIO

Compensation: $40.40

Schedule

Full-time

Work Hours: 8:00AM – 5:00PM

Classified Indicator: Classified

Union: Exempt from Union

Primary Job Skill

Management

Technical Skills: Management

Professional Skills: Analyzation, Collaboration, Leading Others, Problem Solving

Agency Overview

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

Job Description

Office of Unemployment Insurance Operations

The Office of Unemployment Insurance Operations (OUIO) administers Ohio’s unemployment insurance program, which provides short-term income to unemployed workers who lose their jobs through no fault of their own. It reduces the hardship felt by families during periods of temporary unemployment and bolsters the local economies by maintaining the purchasing power of the unemployed worker. Learn more about the office by visiting the ODJFS OUIO webpage at jfs.ohio.gov/ouc.

What You Will Do

• Oversee daily compliance audit operations and plan audit activities
• Supervise staff, assign work, give direction and review performance
• Provide technical guidance on all phases of the compliance unit process
• Recommend, develop and interpret internal policies and state/federal laws and regulations
• Evaluate program performance by developing and analyzing performance data
• Advise UI leadership on policy issues and act as a liaison with other sections
• Respond to or oversee responses to sensitive and technical inquiries about unemployment laws and policies
• Prepare administrative reports, technical correspondence and written materials for leadership review
• Ensure accurate recordkeeping and monitor reports
• Participate in hiring decisions, give feedback, set goals, and conduct performance evaluations
• Approve or deny leave and recommend disciplinary actions when needed
• Create a team-focused culture that supports professional development and process improvement
• Lead staff trainings on policy updates, procedures, and program changes
• Facilitate staff meetings and discussions
• Approve or deny travel reimbursement requests

Recommended Skills

• Knowledge of Unemployment Insurance (UI) program
• Knowledge of auditing, investigations, management, supervision and labor laws
• Strong communication, analytical, supervisory and management skills
• Skills in auditing and investigative work
• Ability to use advanced data analytics
• Intermediate Excel skills
• Strong report-writing abilities

Schedule

Full-time

Hours

Standard workdays are Monday through Friday. Hours are between 8:00 a.m. and 5:00 p.m.

Location

This position will be headquartered in an ODJFS Facility in one of the following cities – Columbus, Akron, or Dayton. This determination will take into account the proximity to the applicant’s home address.

Rhodes State Officer Tower – 30 E. Broad Street, Columbus, OH 43215

Akron – 172 S. Broadway Street, Akron, OH 44308

Dayton – 6680 Poe Avenue, Dayton, OH 45414

Travel

Travel required, as needed. Must provide own transportation or, in order to operate a state vehicle, you must have a valid drivers license

PN(s): 20032393

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

The candidate, at minimum, must have the following:

Option 1

• 12 months experience as an Unemployment Insurance Supervisor

Option 2

• 36 months experience or training in government laws, rules, regulations, &/or procedures governing unemployment insurance
• AND 12 months experience in supervisory principles/techniques

Option 3

• Completion of undergraduate core program in public or business administration
• AND 12 months training or experience in government laws, rules, regulations, &/or procedures governing unemployment insurance
• AND 12 months experience in supervisory principles/techniques

Option 4

• The equivalent of minimum class qualifications for employment noted above

Pay Information

This position is in the State of Ohio’s E1 Pay Schedule, Pay Range 14. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $40.40 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

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