Unemployment Benefits Programs Lead

State of West Virginia

Charleston (WV)

On-site

USD 42,000 - 56,000

Full time

2 hours ago

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Job summary

WorkForce WV (WFWV) in Kanawha County seeks an Employment Programs Specialist in the Unemployment Compensation Benefits Payment Control unit. The role involves assigning and monitoring State and National New Hire Directory cases and Quarterly Wage Crossmatch, with guidance on policy and federal regulations for overpayment processing.

Additional duties include preparing daily payments deposits, establishing repayment plans for overpayments, reviewing documentation for timeliness, and

Qualifications

Bachelor's degree required or substitution with experience.
Two years of full-time or equivalent experience in programmatic assistance or customer service.
Graduate coursework may substitute for experience.

Responsibilities

Assign and monitor New Hire Directory cases and Quarterly Wage Crossmatch.
Provide policy and procedure guidance to field staff regarding BPC functions.

Skills

Programmatic assistance

Customer service

Policy interpretation

Education

Bachelor's degree from an accredited college or university

Job description

Additional duties include preparing daily payments deposits, establishing repayment plans for overpayments, reviewing documentation for timeliness, and

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