Underwriting Specialist

Foundation Software; Strongsville (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Ticketed Cleveland sporting events

Lunch & learn events

Employee appreciation events

Job summary

Foundation Software seeks an Underwriting Specialist to coordinate between our firm and Corpay, ensuring efficient underwriting of new corporate card and expense management accounts. You will support documentation, review for accuracy, and keep stakeholders informed throughout the process.

The role emphasizes strong organization, compliance, and collaboration with sales, operations, and risk teams in a fast-paced fintech environment.

Qualifications

• Experience in underwriting coordination or related financial services.
• Understanding of business credit and underwriting principles.
• Excellent communication and ability to translate updates clearly.
• Strong organizational and time management abilities.
• Attention to detail and compliance.
• Proficient in Microsoft Office and CRM/workflow tools.

Responsibilities

• Serve as the central point of contact between the company and Corpay for underwriting activities.
• Coordinate collection, review, and submission of client documents for underwriting approval.
• Review applications for completeness, accuracy, and compliance with underwriting requirements.
• Track and manage status of active underwriting files through each review stage.
• Communicate underwriting progress, missing information, or decisions to sales and account teams.
• Liaise with Corpay’s underwriting and credit teams to clarify requirements and expedite approvals.
• Maintain compliant records of all underwriting communications and decisions.
• Identify potential risk or compliance issues and escalate as needed.
• Collaborate with internal teams to improve underwriting workflows and data accuracy.
• Assist in developing and refining underwriting procedures and checklists.
• Support onboarding and activation of new accounts post-underwriting approval.

Skills

Underwriting coordination

Financial operations

Credit processing

Communication

Organization

Attention to detail

Professionalism

Independence

Cross-functional collaboration

Fintech exposure

Tools

MS Office

CRM software

Job description

What is great about working for Foundation? Plenty! We have a fun, casual, yet hard-working culture that invests in our employees, promotes creativity, and delivers on our reputation. Would you like to work for a company that offers manicures and pedicures in the office? We do! How about massages, house cleaning, laundry service, monthly car washes, catered lunches Wednesdays and a monthly happy hour - we offer all this and more!

The Underwriting Specialist serves as the primary coordinator between our company and our underwriting partner, Corpay. This role ensures that every new account submitted for underwriting moves efficiently through the approval process, with accuracy, compliance, and excellent communication across all parties. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced financial environment where precision and partnership are key.

The Underwriting Specialist will work closely with internal sales, account management, and operations teams to facilitate smooth onboarding for new corporate card and expense management clients, resolve underwriting issues, and maintain strong relationships with Corpay's underwriting and risk teams.

Essential Functions and Responsibilities

• Serve as the central point of contact between the company and Corpay for all underwriting-related activities.
• Coordinate the collection, review, and submission of client documentation required for underwriting approval.
• Review applications for completeness, accuracy, and compliance with underwriting requirements before submission.
• Track and manage the status of all active underwriting files, ensuring timely movement through each stage of review.
• Communicate clearly with sales and account management teams on underwriting progress, missing information, or decisions.
• Liaise with Corpay's underwriting and credit teams to clarify requirements, resolve questions, and expedite approvals.
• Maintain organized and compliant records of all underwriting communications, decisions, and documentation.
• Identify and elevate potential risk or compliance issues to the appropriate internal or external stakeholders.
• Collaborate with internal teams to improve underwriting workflows, response times, and data accuracy.
• Assist in the development and continuous refinement of underwriting procedures and checklists.
• Support the onboarding and activation of new accounts following underwriting approval, ensuring a seamless handoff to implementation or account management teams.
• Provide regular reporting and metrics on underwriting volume, approval timelines, and outstanding files.
• Stay informed about Corpay's underwriting criteria, policy changes, and risk standards to ensure ongoing alignment.
• Represent the company professionally in all communications with Corpay and clients, demonstrating integrity, accuracy, and responsiveness.

Required Skills and Experience

• Prior experience in underwriting coordination, financial operations, credit processing, or related financial services.
• Strong understanding of business credit, financial statements, and underwriting principles preferred.
• Excellent communication skills with the ability to translate complex information into clear, actionable updates.
• Exceptional organizational and time management abilities; capable of managing numerous concurrent underwriting files.
• Proven attention to detail, accuracy, and compliance.
• High level of professionalism, discretion, and reliability.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM or workflow tools.
• Strong problem-solving and follow-up skills, with the ability to work independently under tight deadlines.
• Ability to work collaboratively with cross-functional teams, including sales, compliance, and external underwriting partners.
• Experience in fintech, banking, payments, or expense management software is a plus.

Other employee rewards include tickets to Cleveland sporting events, a variety of lunch and learns, and various employee-appreciation events throughout the year. Benefits include paid vacation, paid holidays, 401(k) with match, and tuition reimbursement, plus medical, eye and dental. Now offering discounts on pet, home, and auto insurance through Liberty Mutual!

• tickets to Cleveland sporting events
• a variety of lunch and learns
• various employee-appreciation events throughout the year
• paid vacation
• paid holidays
• 401(k) with match
• tuition reimbursement
• plus medical, eye and dental
• Now offering discounts on pet, home, and auto insurance through Liberty Mutual!

Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.

Let us start your future at Foundation!

Foundation Software is an Equal Opportunity Employer.