Underwriting Service Specialist

McNeil & Co.; York (York County); Hybrid; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical plans

Dental & vision coverage

401k with matching

PTO 20 days

Job summary

Arch seeks an Underwriting Service Specialist to ensure SLA-compliant account service delivery. You will analyze information, determine actions, and coordinate with underwriters and teams to meet commitments.

The role emphasizes data accuracy, reporting, and cross-functional collaboration with brokers and internal groups. A bachelor’s degree is preferred and 2+ years in related fields are desirable; remote-friendly with competitive benefits.

Qualifications

• Analytical and problem solving ability.
• Detail-oriented approach to data and processes.
• Strong customer focus and collaborative mindset.
• Effective communication and organizational skills.

Responsibilities

• Ensure SLA adherence and high-quality account service delivery.
• File documentation, data entry, reports, and policy processing.
• Coordinate with underwriters, brokers, and cross-functional teams.
• Handle inquiries and onboarding tasks with accuracy.

Skills

Analytical thinking

Detail-oriented

Customer-focused

Collaborative

Communication

Education

Bachelor’s degree preferred

Job description

## Underwriting Service SpecialistApply: Home Base, NJ: Home Base, PA: Home Base, FL: Home Base, NY: Home Base, MN: Full time: Posted 3 Days Ago: R26\\_1069With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable PossibilitySM.**Position Summary:**At Arch, our operations teams enable the business to grow and scale by providing differentiated service while focused on efficient processes. As an Underwriting Service Specialist, your role is to ensure account service delivery meets and exceeds our customer’s expectations. The Underwriting Services Specialist utilizes customer service skills, established processes, and various software applications to ensure Service Level Agreements (SLA’s) are met. Under some supervision, the Underwriting Service Specialist works cross-functionally and is responsible for analyzing key pieces of information, determining the appropriate course of action and handling issues. This position collaborates with underwriters, corporate resources, and global teams to ensure we meet both internal and external commitments. **Responsibilities and Accountabilities:*** Policy & endorsement issuance* File documentation and set-up* Review account information for data entry into appropriate systems* Order, prepare and/or update reports* Policy Rating and/or initial entry into rating model* Processing of various underwriting transactions and requests* Correspond with brokers for information at Underwriter’s request* Booking/Invoicing* Coordinate services with other services units, as needed* Other duties and special projects as assigned**Required Skills and Abilities:*** Analytical and problem solving ability* Detail-oriented* Customer-focused* Collaborative and team-oriented* Strong communication and organizational skills **Education and Experience:*** Bachelor’s Degree preferred* 2+ Years experience in same or related field preferred #LI-Remote#LI-JD1For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.$55,300 - $82,700/year* Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.* Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.