Underwriting Service Specialist

Arch Insurance Group Inc.; New York (NY); On-site; USD 48,000 - 80,000; Full time

Job summary

Arch Insurance Group Inc. in New York is seeking an Underwriting Service Specialist to support a new product within our Executive Assurance team.

The role involves building workflows, developing SOPs, and driving change across cross-functional partners. The successful candidate will collaborate with underwriters, corporate resources, and global teams to meet key commitments, while handling policy issuance, data entry, reporting, and related underwriting transactions.

Qualifications

• Bachelor’s Degree preferred.
• 2+ years experience in same or related field preferred.

Responsibilities

• Policy & endorsement issuance
• File documentation and set-up
• Review account information for data entry into appropriate systems
• Order, prepare and/or update reports
• Policy Rating and/or initial entry into rating model
• Processing of various underwriting transactions and requests
• Correspond with brokers for information at Underwriter’s request
• Booking/Invoicing
• Coordinate services with other services units, as needed
• Other duties and special projects as assigned

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Position Description

At Arch, our operations teams help drive business growth by delivering exceptional service and efficient processes. This Underwriting Service Specialist role supports a new product within our Executive Assurance team, where workflows are still being established. We are seeking a creative problem solver with experience building workflows, developing SOPs, and driving change. The ideal candidate will be comfortable taking initiative, collaborating cross-functionally, analyzing information, resolving issues, and adapting to evolving business needs while partnering with underwriters, corporate resources, and global teams to meet key commitments.

Responsibilities

• Policy & endorsement issuance
• File documentation and set-up
• Review account information for data entry into appropriate systems
• Order, prepare and/or update reports
• Policy Rating and/or initial entry into rating model
• Processing of various underwriting transactions and requests
• Correspond with brokers for information at Underwriter’s request
• Booking/Invoicing
• Coordinate services with other services units, as needed
• Other duties and special projects as assigned

Key Competencies

• Critical Thinking
• Organized
• Ability to Prioritize
• Analytical and problem solving ability
• Detail-oriented
• Customer-focused
• Collaborative and team-oriented
• Self directed showing personal accountability and sense of urgency
• Strong communication and organizational skills

Education And Experience

Bachelor’s Degree preferred

2+ Years experience in same or related field preferred

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$47,600 – $79,900 dependent on location.

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

14400 Arch Insurance Group Inc.