Underwriting Service Specialist

Arch Insurance Group Inc.; Pennsylvania; Remote; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

401k matching

PTO 20 days per year

Paid holidays

Parental Leave

Student Loan Assistance

Job summary

Arch Insurance Group Inc. in the United States seeks an Underwriting Service Specialist to ensure SLA-compliant service delivery, cross-functional collaboration with underwriters and global teams, and timely handling of underwriting requests.

The role leverages analytical skills, attention to detail, and strong communication to issue policies, maintain data accuracy, generate reports, and coordinate with brokers.

Qualifications

• Bachelor’s degree preferred.
• 2+ years experience in same or related field preferred.

Responsibilities

• Policy & endorsement issuance
• File documentation and set-up
• Review account information for data entry into appropriate systems
• Order, prepare and/or update reports
• Policy Rating and/or initial entry into rating model
• Processing of various underwriting transactions and requests
• Correspond with brokers for information at Underwriter’s request
• Booking/Invoicing
• Coordinate services with other services units, as needed
• Other duties and special projects as assigned

Skills

Analytical and problem solving

Detail-oriented

Customer-focused

Collaborative and team-oriented

Strong communication and organizing

Education

Bachelor’s Degree preferred

2+ Years experience in same or related field preferred

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Position Summary

At Arch, our operations teams enable the business to grow and scale by providing differentiated service while focused on efficient processes. As an Underwriting Service Specialist, your role is to ensure account service delivery meets and exceeds our customer’s expectations.

The Underwriting Services Specialist utilizes customer service skills, established processes, and various software applications to ensure Service Level Agreements (SLA’s) are met. Under some supervision, the Underwriting Service Specialist works cross-functionally and is responsible for analyzing key pieces of information, determining the appropriate course of action and handling issues. This position collaborates with underwriters, corporate resources, and global teams to ensure we meet both internal and external commitments.

Responsibilities and Accountabilities

• Policy & endorsement issuance
• File documentation and set-up
• Review account information for data entry into appropriate systems
• Order, prepare and/or update reports
• Policy Rating and/or initial entry into rating model
• Processing of various underwriting transactions and requests
• Correspond with brokers for information at Underwriter’s request
• Booking/Invoicing
• Coordinate services with other services units, as needed
• Other duties and special projects as assigned

Required Skills and Abilities

• Analytical and problem solving ability
• Detail-oriented
• Customer-focused
• Collaborative and team-oriented
• Strong communication and organizational skills

Education and Experience

• Bachelor’s Degree preferred
• 2+ Years experience in same or related field preferred

#LI-Remote

#LI-JD1

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$55,300 - $82,700/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

14400 Arch Insurance Group Inc.