Underwriting Assistant

Gray & Company, Inc.; Metairie (LA); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Mentorship

Family-owned culture

Growth opportunities

Flexible location

Job summary

Gray Insurance Company in Metairie, LA is seeking an organized administrative assistant to support submissions, renewals and policy documents. You will coordinate with brokers and clients, maintain files and ensure timely follow-up, with room to learn underwriting support tasks.

We value a dependable self-starter who communicates clearly and works well with a close-knit team, whether in the Metairie office or remotely. Flexibility and a proactive mindset are essential.

Qualifications

• Positive and easy to work with, build trust quickly with coworkers and brokers.
• Willingness to learn, take coaching and grow with the team.
• Self-starter who does not wait to be told what’s next.
• Dependable, organized, and detail-oriented with deadlines.
• Clear written and verbal communicator with internal and external contacts.
• Comfortable with numbers and basic financial information.

Responsibilities

• Receive, organize and review new and renewal submissions with loss runs, payroll and operations data.
• Help prepare quotes, binders and policy docs; verify terms and limits match approvals.
• Support broker and client relationships by phone and email, responding promptly.
• Track renewal dates, subjectivities and open items to prevent oversights.
• Keep accurate files and notes in our OS for team visibility.
• Collaborate with other departments and share ideas for process improvements.

Skills

Positive and easy to work with

A learner

A self-starter

Dependable and organized

A clear communicator

Comfortable with numbers

Able to manage your own time

Education

Bachelor's degree or equivalent work experience

Progress toward INS/AU/CPCU designation

Tools

Microsoft Office

Excel

Outlook

Job description

Gray Insurance Company is a family-owned casualty carrier based in Metairie, Louisiana, with offices across the Gulf South and business in all 50 states. Gray Specialty / Custom Risk is our excess workers' compensation program. We work with organizations that self-insure their workers' comp and want protection against large or catastrophic claims. Each program is built around the client's own retention and risk profile, so every account is a little different, and that's the part we enjoy.

We're a small, close-knit team. Relationships with our brokers and clients matter here, and so does the way we treat each other.

What You'll Do

• Receive, organize and review new and renewal submissions, including loss runs, payroll and operations information, and follow up with brokers on anything missing.
• Help prepare quotes, binders and policy documents, and check that terms, retentions and limits match what the underwriter approved.
• Support broker and client relationships by phone and email, responding to requests quickly and professionally.
• Track renewal dates, subjectivities and open items so nothing falls through the cracks.
• Keep accurate files and notes in our operating system, so the team always knows where an account stands.
• Work closely with other departments.
• Bring ideas. If you see a better way to do something, we want to hear it.

Who You Are

• Positive and easy to work with. You build trust quickly with coworkers and brokers.
• A learner. You ask good questions, take coaching well and want to grow.
• A self-starter. You don't wait to be told what's next.
• Dependable and organized. You follow through on details and deadlines.
• A clear communicator in writing and in conversation.
• Comfortable with numbers and basic financial information. We'll teach you the rest.
• Proficient with Microsoft Office, especially Excel and Outlook.
• Able to manage your own time and stay connected with the team, whether in our Metairie office or working remotely.

Helpful, But Not Required

• Experience in insurance, especially workers' compensation, underwriting support, claims, or broker/agency work.
• A bachelor's degree, or equivalent work experience.
• Progress toward an industry designation such as INS, AU or CPCU. We support continuing education.

Why Gray

• Hands-on mentorship from one of the most experienced people in the excess workers' comp market
• A family-owned company where your work is seen and your voice counts
• A specialty niche with real room to grow
• Flexibility to work from our Metairie office or remotely, with no travel required

Gray Insurance Company is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.