Underwriting Assistant

The Gray Insurance Company; Metairie (LA); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Flexibility to work from Metairie or 2

Job summary

Gray Insurance Company is a family-owned casualty carrier based in Metairie, Louisiana. We seek an organized, proactive administrative professional to support submissions, quotes and policy documents, while coordinating with brokers and clients by phone and email.

The role offers flexibility to work from our Metairie office or remotely, with opportunities to grow in a collaborative, mentorship-driven environment. Experience in insurance or related fields is a plus.

Qualifications

• Proficient in Microsoft Office; Excel and Outlook focus.
• Strong written and verbal communication abilities.
• Willingness to learn and grow in insurance operations.
• Organized with attention to detail and deadlines.

Responsibilities

• Receive, organize and review submissions, including loss runs and payroll.
• Help prepare quotes, binders and policy documents; verify terms match underwriter approvals.
• Support broker and client relationships by phone and email; respond quickly and professionally.
• Track renewal dates, subjectivities and open items to ensure nothing falls through the cracks.
• Maintain accurate files/notes in the operating system for team visibility.
• Collaborate with other departments; contribute ideas for process improvements.

Skills

Microsoft Office

Clear communicator

Learner

Self-starter

Dependable and organized

Numbers/basic financials

Time management

Education

Bachelor's degree or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Gray Insurance Company is a family-owned casualty carrier based in Metairie, Louisiana, with offices across the Gulf South and business in all 50 states. Gray Specialty / Custom Risk is our excess workers' compensation program. We work with organizations that self-insure their workers' comp and want protection against large or catastrophic claims. Each program is built around the client's own retention and risk profile, so every account is a little different, and that's the part we enjoy.

We're a small, close-knit team. Relationships with our brokers and clients matter here, and so does the way we treat each other.

What You'll Do

• Receive, organize and review new and renewal submissions, including loss runs, payroll and operations information, and follow up with brokers on anything missing.
• Help prepare quotes, binders and policy documents, and check that terms, retentions and limits match what the underwriter approved.
• Support broker and client relationships by phone and email, responding to requests quickly and professionally.
• Track renewal dates, subjectivities and open items so nothing falls through the cracks.
• Keep accurate files and notes in our operating system, so the team always knows where an account stands.
• Work closely with other departments.
• Bring ideas. If you see a better way to do something, we want to hear it.

Who You Are

• Positive and easy to work with. You build trust quickly with coworkers and brokers.
• A learner. You ask good questions, take coaching well and want to grow.
• A self-starter. You don't wait to be told what's next.
• Dependable and organized. You follow through on details and deadlines.
• A clear communicator in writing and in conversation.
• Comfortable with numbers and basic financial information. We'll teach you the rest.
• Proficient with Microsoft Office, especially Excel and Outlook.
• Able to manage your own time and stay connected with the team, whether in our Metairie office or working remotely.

Helpful, But Not Required

• Experience in insurance, especially workers' compensation, underwriting support, claims, or broker/agency work.
• A bachelor's degree, or equivalent work experience.
• Progress toward an industry designation such as INS, AU or CPCU. We support continuing education.

Why Gray

• Hands-on mentorship from one of the most experienced people in the excess workers' comp market
• A family-owned company where your work is seen and your voice counts
• A specialty niche with real room to grow
• Flexibility to work from our Metairie office or remotely, with no travel required

Gray Insurance Company is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.