Underwriter & Claims Handler

Moonstone; Bellville (TX); On-site; USD 12,000 - 21,000; Full time

Job summary

Moonstone in Bellville is seeking a detail‑oriented professional to handle underwriting and claims administration, while supporting office administration and marketing activities. You will respond to client enquiries and strive to improve service standards, working across insurer systems with accuracy and confidence.

Ideal candidates have a minimum of 2 years’ experience in Personal Lines and Commercial insurance, strong product knowledge, and FAIS accreditation ongoing.

Qualifications

• Grade 12 / Std. 10 completed.
• NQF Level 4 in short-term insurance and RE, or actively studying towards.
• Minimum 2 years’ experience in Personal Lines and Commercial insurance.
• Strong underwriting and claims administration knowledge.
• Experience on insurers’ systems.
• Continued FAIS accreditation and regulatory exams required.

Responsibilities

• Handle underwriting and claims administration
• Support general office administration and marketing activities
• Deal with client enquiries and help improve service standards
• Work across insurer systems with accuracy and technical confidence

Skills

Underwriting

Claims administration

Client service

Communication

Computer skills

Bilingual: English & Afrikaans

Education

Grade 12 / Std. 10

NQF Level 4 in short-term insurance & RE (or studying towards)

Tools

Insurer systems

Job description

What you’ll do:

• Handle underwriting and claims administration
• Support general office administration and marketing activities
• Deal with client enquiries and help improve service standards
• Work across insurer systems with accuracy and technical confidence

What we’re looking for:

• Grade 12 / Std. 10
• NQF Level 4 in short-term insurance & RE, (or studying towards)
• Minimum 2 years’ experience in Personal Lines and Commercial insurance
• Strong underwriting and claims administration knowledge
• Product knowledge in short-term insurance
• Experience on insurers’ systems
• Bilingual in English and Afrikaans
• Excellent admin, communication and computer skills
• Good negotiation, planning and time management skills
• Able to work under pressure with limited supervision
• Valid driver’s license
• Continued FAIS accreditation and regulatory exams required

Closing date: 27 October 2026

Market-related remuneration package

Office based – Bellville

Employment Equity applies.